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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,129 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,129 Reviews of Hendrick Lexus Northlake

April 22, 2025

Went to dealership to have my windshield replaced and routine maintenance. Brock coordinated it for me and as always was attentive and communicative. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 02, 2025 -

Hendrick Lexus Northlake responded

Linda, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

April 21, 2025

Rebecca Bigelow was the service rep and was so accommodating and provided excellent and professional service More

by ejr5309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
May 01, 2025 -

Hendrick Lexus Northlake responded

EJR, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Becca and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 21, 2025

Hussain did an amazing job as my car salesperson at Lexus. He was professional, knowledgeable, and made the entire process smooth and stress-free. Highly recommend him! More

by Coty.Siemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
May 01, 2025 -

Hendrick Lexus Northlake responded

Coty, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are blown away by your kind words about Hussain and our team. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

April 18, 2025

Brock Ward at Hendrick Lexus Northlake always provides an excellent customer experience. Highly recommend working with him. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

Mason, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 18, 2025

Great experience from start to finish. They didn't have the exact vehicle that I wanted on the lot, but found one and had it trucked in. Milton in sales was on point, as well as Chris in f More

by machone1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dubin, Milton Jackson, Brock Ward, Chris Herndon
May 01, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Machone! We are thrilled to hear Milton, Chris, and Brock provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your first Lexus and welcome to our Hendrick Lexus Northlake family!

April 18, 2025

Brock ward was great! Quick and easy process. Comfortable waiting area. Even got a complimentary car wash More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

Ryan, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

April 18, 2025

Vinny Estrada helped us at Hendrick Lexus Northlake. We could have not been more pleased. He was so kind to us, but most of all he was very knowledgeable about our 350RX Lexus and others to compare it b More

by Kaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Vinny Estrada
May 01, 2025 -

Hendrick Lexus Northlake responded

Kaye, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Vinny provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your newest Lexus RX350 and thank you for your loyalty!

April 18, 2025

Very clean and good snacks. Friendly and fast service. Oil change was expensive. Cleaned car at end and this was appreciated. More

by Rick White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

Rick, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

April 18, 2025

Everyone we met were very knowledgeable and curtious and helped us find the vehicle we wanted More

by paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea, Sal Rizzo, Andrew Duncan, Vinny Estrada
May 01, 2025 -

Hendrick Lexus Northlake responded

Paul, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are blown away by your kind words about Vinny, Jose, Sal, and our team. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 16, 2025

I received terrific service from salesman, Hussain Amir. He was very courteous and answered all my questions. More

by jemorales1150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Hussain Amir, Jose Canas
May 01, 2025 -

Hendrick Lexus Northlake responded

J. Morales, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

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