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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,644 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,644 Reviews of Hendrick Lexus Northlake

February 14, 2026

Sydney was such a support during my tire emergency. I am a loyal Lexus brand customer since 1994. Through the years I have enjoyed my vehicles and the quality of the brand. Thank you Lexus for allowin More

by Melissa.martin1171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman, Sydney Kopser
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Melissa, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sydney and look forward to serving you again during your next visit. Thank you for being part of our Lexus family since 1994! Your loyalty means the world to us!

February 13, 2026

My old car was making it tricky to source parts that fit. Sydney went the extra mile to find parts and gave me the time i need to do the same when it was necessary. More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Jacon, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sydney and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 13, 2026

My experience at Hendrick Lexus was great, my advisor, Eddie Hart, was informative, thorough and pleasant. I would definitely return to service my Lexus. More

by vlhorak221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Vlhorak221, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 13, 2026

My service tech Rebecca was great. Greeted me with a friendly smile and everything was just perfect afterwards. Great experience !!! More

by Anthony.gallant62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bigelow
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Anthony, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Becca and our team.

February 13, 2026

Rebecca delivered flawless five-diamond service with exceptional thoroughness, professionalism, and care that truly impressed me. More

by kenwellssb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bigelow
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Ken, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Becca and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 13, 2026

Love service my car at this dealership for past 4 years. Eddie always been my service advisor, he always professional and always accommodate my needs. More

by Lana M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Lana, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family for over 4 years!

February 13, 2026

Excellent dealership Courteous and professional Nice waiting area, Haven’t had a lot of work done u More

by Pabernathync
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman, Rebecca Bigelow
Mar 02, 2026 -

Hendrick Lexus Northlake responded

P. Abernathy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 12, 2026

Mark dockx. Made my purchase the easiest that I have ever had in purchasing a car. He was referred to me by a friend that I trusted. Hendrick is very fortunat More

by judymbrown2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Judy, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Mark provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick  Lexus Northlake family!

February 12, 2026

Sydney provided me with top tier customer support. I will most definitely be choosing her for my next service appointment. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser, Bobby Matsey
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Nate, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sydney and our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 11, 2026

Very friendly and answered all of our questions. Went out of their way to find us the car we were looking for even when they didn't have the car on their lot. Very satisfied. More

by dony1453
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sabin Cotten
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Dony, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Sabin provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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