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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,129 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,129 Reviews of Hendrick Lexus Northlake

April 16, 2025

We purchased a RX 350h from Harris Veneris and it was a great experience. Harris had to find a vehicle that we wanted and found one that was going to be built in March. He kept advised when the vehicle was More

by Dick Camery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Canas, Harris Veneris
May 01, 2025 -

Hendrick Lexus Northlake responded

Dick, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Harris provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus RX350h and welcome to our Hendrick Lexus Northlake family!

May 01, 2025 -

Dick Camery responded

It was a pleasure working with Harris and the Hendrick Lexus team. In fact, this is our 3rd Lexus purchase from Hendrick Northlake and everyone of them was first class customer service.

April 11, 2025

Have been a customer for a long time -- as long as they've been there. Staff is always friendly and helpful. Eric Edwards in the service department gives great advice and takes care of us. I usually w More

by GM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
May 01, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Eric, Jeremiah, and our team at Hendrick Lexus Northlake, GM! We are thrilled to hear Jeremiah provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your 4th Lexus and thank you for your loyalty!

April 11, 2025

Eric Edwards is my service advisor. He makes the process easy. Recommend him and Northlake Hendrick every time. More

by lholmes.theholmesgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
May 01, 2025 -

Hendrick Lexus Northlake responded

L. Holmes, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 10, 2025

We went to the Northlake dealership so look at the nx250 colors in person. Whitney saw us wandering around the lot and convinced us to take a test drive. A couple hours later we drove home in a new NX250. E More

by deniscarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Whitney Suarez, Sam McMackin
May 01, 2025 -

Hendrick Lexus Northlake responded

Denis, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Whitney and our team. Congratulations on your new Lexus NX250 and welcome to our Hendrick Lexus Northlake family!

April 10, 2025

Put a new Lexus emblem Eddie Hart is my Service Advisor. Thanks Eddie for getting me a Great experience. Love Northlake Dealership. More

by aprilgconner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Hart, Marlene Seibles
May 01, 2025 -

Hendrick Lexus Northlake responded

April, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 10, 2025

I've been bringing my car to the Lexus dealership for a while now, and Eddie Hart has consistently gone above and beyond every single time. He’s professional, friendly, and always makes sure everything is More

by MaleekaAlease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2025 -

Hendrick Lexus Northlake responded

Maleeka, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 08, 2025

It was a terrific experience from test-drive to purchase. Hussain is extremely knowledgeable and patient and Jack made the finance process a breeze. Strongly recommend! More

by Todd Murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Hussain Amir
May 01, 2025 -

Hendrick Lexus Northlake responded

Todd, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 02, 2025

Naphtali was incredible to work with! We highly recommend asking for him! He was patient, gave us time and space to make a decision without ever pressuring us, he’s very knowledgeable, ki More

by Bree Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
May 01, 2025 -

Hendrick Lexus Northlake responded

Bree, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are blown away by your kind words about Nap and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

March 30, 2025

Lexus dealership is amazing. Hussain treated us like family from the time my husband and I walked through the door. He made sure we were comfortable, satisfied through out our wh More

by tobyrobinson59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Apr 01, 2025 -

Hendrick Lexus Northlake responded

Thank you for your fantastic review of Hendrick Lexus Northlake, Toby! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your 2025 Lexus NX250 and welcome to our Hendrick Lexus Northlake family!

March 30, 2025

Lucian Dobre is the A+ Service Advisor that makes Hendrick Lexus Northlake my dealership of choice. Lucian is always pleasant, professional, and efficient. He makes each service appointment a great e More

by eobost
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Apr 01, 2025 -

Hendrick Lexus Northlake responded

E. Bost, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian and our team.

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