Hendrick Lexus Northlake

I bought my car from here and also use this location to get it serviced. Lexus is known for its great customer service and this location is no different. Every time I visit, they make the experience person get it serviced. Lexus is known for its great customer service and this location is no different. Every time I visit, they make the experience personable and an easy visit. I usually stay and work as I normally do not need anything major. But this last visit, I was able to get a rental for the day to run errands be the winter storm hit. Sydney was great during this visit and let me know if I needed to keep the rental longer (if the storm hit before I was able to get back) that I could keep it for the weekend. I have owned a Lexus before the one I have now and it is definitely a long lasting car. Every rep I have had has been awesome and the snacks are always great! More

Really like coming to Hendrick Lexus Northlake, prefer to only bring my car here. Reasonable prices for luxury experience. Second time working with Jordan and he's great, helped me get an even better deal on only bring my car here. Reasonable prices for luxury experience. Second time working with Jordan and he's great, helped me get an even better deal on my tires and alignment then I was quoted the first time. Will continue to come back to get my lexus NX serviced. More

This dealership has been nothing less that outstanding! They are courteous, professional and very competent. Particularly, Brock Ward! He has gone above and beyond to ensure that my vehicle needs were met. They are courteous, professional and very competent. Particularly, Brock Ward! He has gone above and beyond to ensure that my vehicle needs were met. He’s kept me informed at every step along the way in each of my visits. He reliably serviced my vehicle. Thank you Brock for making my service experience palatable! More

I have enjoyed every one of visits to this dealership because of its excellent customer service! because of its excellent customer service! More

Brandon Cureton, cares about getting you the best deal. He told me no to a car because the numbers didn’t make sense. Could’ve ran my credit but didn’t because he looked at the numbers for a day or two jus He told me no to a car because the numbers didn’t make sense. Could’ve ran my credit but didn’t because he looked at the numbers for a day or two just to see we needed to wait for a better car! More

3rd purchase at this dealership and recommended others who purchased. All staff are extremely courteous and helpful who purchased. All staff are extremely courteous and helpful More

Omar Licout was very courteous and helpful when buying our tires and explaining our options. our tires and explaining our options. More

Great experience at Hendrick Lexus Northlake! Omar was professional, helpful, and made sure my car was taken care of. Everything was done right and on time. Highly recommend! Omar was professional, helpful, and made sure my car was taken care of. Everything was done right and on time. Highly recommend! More

Hendrick Lexus Northlake provides the best experience I've ever had in over 20 years of Lexus dealership visits on the East and West coast. I've ever had in over 20 years of Lexus dealership visits on the East and West coast. More

Noah Yager was excellent to work with. The dealership overall is immaculate and everyone is very friendly. You can tell customer service is a priority here. The dealership overall is immaculate and everyone is very friendly. You can tell customer service is a priority here. More