
Hendrick Lexus Northlake
Charlotte, NC
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2,103 Reviews of Hendrick Lexus Northlake
Great service experience. Rebecca was very helpful and great to work with. She kept me informed of my vehicle's progress. Rebecca was very helpful and great to work with. She kept me informed of my vehicle's progress. More
Getting routine service done on a car is never fun, but Hendrick Lexus Northlake makes it so easy. Great customer service! Becca Bigelow is friendly and helpful. Hendrick Lexus Northlake makes it so easy. Great customer service! Becca Bigelow is friendly and helpful. More
Aftwr enjoying my current vhhicle for over 6 years I decided it was time for a change and I couldn’t be happier with my experience . Nap was fantastic he genuinely took his time to show me several optio decided it was time for a change and I couldn’t be happier with my experience . Nap was fantastic he genuinely took his time to show me several options that fit perfectly within my budget. He guided me through each vehicle offering valuable insights on their features and benefits, all without any pressure. I appreciate the relaxed atmosphere that allowed me to really think things over. After a couple of days of reflection, I called to complete my application, considering my busy work schedule. When I came in to finalize the paperwork, everything was seamless. The entire process was not only straightforward but also enjoyable. I drove away feelings confident and excited about my car!! More
I've always experienced excellent customer sevice and prompt assistance. The cars that I've purchased met or exceeded expectations! Attention to detail and expert advice, plus personal individualized enc prompt assistance. The cars that I've purchased met or exceeded expectations! Attention to detail and expert advice, plus personal individualized encounters ensure I will refer friends and family and come back again! Harris was my salesperson this visit. He listened to my needs and went out of his way to ensure my satisfaction! I would refer my friends and family to him. More
Whitney Suarez and the whole Hendrick Lexus Northlake team were fantastic to work with and helped overcome an unforeseen hurdle to ensure I was happy with the vehicle I purchased. Thank you too all. team were fantastic to work with and helped overcome an unforeseen hurdle to ensure I was happy with the vehicle I purchased. Thank you too all. More
This dealership has an excellent service person by the name of Eric Edwards. He is very professional and he lets you know about your vehicle and its needs before there is a major issue. Also he will answe name of Eric Edwards. He is very professional and he lets you know about your vehicle and its needs before there is a major issue. Also he will answer your inquiries by phone as soon as possible when you call. More
Associate Whitney Suarez was a pleasure to deal with, as were other associates I encountered. I want to commend Whitney on her pleasant, friendly personality and for allowing the car to sell itself without were other associates I encountered. I want to commend Whitney on her pleasant, friendly personality and for allowing the car to sell itself without undue sales pressure. She was very knowledgeable about the car I purchased and anticipated many of my questions and provided understandable answers. I appreciate associates who do their homework on their product. Kudos to Whitney! I cannot remember the names of several other associates I encountered, but they were equally pleasant and helpful. Thank you all for a low-stress sales experience! More