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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,644 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,644 Reviews of Hendrick Lexus Northlake

February 05, 2026

I am new to the Lexus family, but was quickly sold on the quality and safety of the Lexus. Milton, my sales rep, was outstanding! Milton was very knowledgeable, professional and friendly. I did not feel pres More

by clippedwingscooney
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Harris Veneris
Mar 03, 2026 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle and are blown away by your kind words. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 05, 2026

Outstanding service from Eric Edwards. He is indeed a great service to Lexus of Northlake. More

by Mr. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Mr. Williams, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 04, 2026

Eddie Hart and Harris Veneris are great professionals who are top notch to work with at Hendrick Lexus Northlake. They have been providing excellent service and car buying experiences for me over the past 6 More

by Don F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris , Eddie Hart
Mar 03, 2026 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Don! We are thrilled to hear Eddie and Harris continue to provide you the 5-Star Lexus experience and truly appreciate your loyalty for over 6 years. Thank you for being part of our Hendrick Lexus Northlake family!

February 04, 2026

Very professional in all they do. Brock ward always sems to go above and beyond what is expected. More

by jkarriker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Mendez, Brock Ward
Mar 02, 2026 -

Hendrick Lexus Northlake responded

J. Karriker, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 04, 2026

Omar, I can say that he is very pleasant with his customers. I’m glad to work with him More

by Mgordonboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 02, 2026 -

Hendrick Lexus Northlake responded

M. Gordon, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 04, 2026

The best customer service. Ed Hart is very thorough and always takes care of any issues. More

by huntteTim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Tim, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 04, 2026

This dealership has great service and service provider, Eddie Hart. No pressure. Fantastic waiting area. More

by trcycrts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Trcycrts, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 03, 2026

I experienced professional, courteous and timely customer service at Lexus Northlake. As a new Lexus owner I am very pleased with Lexus Service center. My service coordinator,Omar Licout was welco More

by jlashford5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 02, 2026 -

Hendrick Lexus Northlake responded

J. Lashford, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 03, 2026

This was my first time at Northlake Lexus and Omar was a great service advisor! He really addressed both my concerns and the needs of my vehicle! Will definitely be returning and requesting Omar again! More

by Martin E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Martin! We are thrilled to hear Omar provided you the 5-Star Lexus experience while assisting you with your first service on your Lexus. Thank you for being a part of our Hendrick Lexus Northlake family!

February 03, 2026

Service is excellent from start to finish! Working with Omar Licout is always a pleasure! More

by damjr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Damjr7, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

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