Hendrick Lexus Northlake

Chase Ward was awesome as was the service. Chase was my Service advisor, and he did an excellent job providing me with information to help me make the best decision for how to service my vehi Chase was my Service advisor, and he did an excellent job providing me with information to help me make the best decision for how to service my vehicle. 5 stars are not enough. 1st impressions matter and Chase provides an excellent initial impression. More

Every person we’ve worked with, from sales to parts to service, has been impeccable. We’ve worked with Chase in service several times so far and we’re always pleased - great communication, timely repa service, has been impeccable. We’ve worked with Chase in service several times so far and we’re always pleased - great communication, timely repairs and always a great explanation of what to expect. More

Chase Ward stepped in to help me out when my assigned advisor was out sick. He did a terrific job as always. Very professional, informative and punctual. I appreciate his good work. advisor was out sick. He did a terrific job as always. Very professional, informative and punctual. I appreciate his good work. More

Very well maintained and organized infrastructure with knowledgeable staff. There were a good number of vehicles to choose from. knowledgeable staff. There were a good number of vehicles to choose from. More

Kudos to Chase at the Lexus Dealership for outstanding service during my recent maintenance visit! Chase went above and beyond to ensure my vehicle received top-notch care. His expertise, efficiency, and service during my recent maintenance visit! Chase went above and beyond to ensure my vehicle received top-notch care. His expertise, efficiency, and friendly demeanor made the entire experience a breeze. Grateful for Chase's dedication to excellence – he truly embodies exceptional customer service! More

The service is very nice, and pleasant place to be around: they take pride in what they do. around: they take pride in what they do. More

Chase Ward is my service rep, and I am extremely pleased with his service. He is professional and I must say that he goes a step above to make my visit a pleasant one. with his service. He is professional and I must say that he goes a step above to make my visit a pleasant one. More

Jackie the saleslady, and Jack the finance guy were fantastic to deal with. Very nice and clean dealership and the staff are very friendly. What a wonderful place to do business with! fantastic to deal with. Very nice and clean dealership and the staff are very friendly. What a wonderful place to do business with! More

This was our first visit to this dealership since moving to NC in May, 2023. We were very pleased with our service. Chase was very quick and his communication was excellent. to NC in May, 2023. We were very pleased with our service. Chase was very quick and his communication was excellent. More

Every staff member was extremely nice and willing to answer any questions I had. I did not feel like I was just a number standing in the showroom answer any questions I had. I did not feel like I was just a number standing in the showroom More