Hendrick Lexus Northlake

Brock Ward our service advisor has been simply magnificent in taking care of our needs. We have had done on two of our vehicles recently and on both occasions he has a pleasure to work with. Great magnificent in taking care of our needs. We have had done on two of our vehicles recently and on both occasions he has a pleasure to work with. Great job Northlake Lexus and Mr. Ward More

Would like to thank Hussain Amir for helping me with my purchase. I would give him any recommendations I could possibly give. Go see him. He is very professional and knows his product purchase. I would give him any recommendations I could possibly give. Go see him. He is very professional and knows his product More

We love Hendrick Lexus Northlake! When we walked into the dealership, we were fortunate to be introduced to Vincent Estrada. He was so helpful, pleasant, and patient. He took his t When we walked into the dealership, we were fortunate to be introduced to Vincent Estrada. He was so helpful, pleasant, and patient. He took his time to show us and go through the various RX models. He also helped us narrow down which model best suited our needs. Before we left, we paid a deposit on a new RX350h that would be arriving before long. We could not have asked for a more rewarding experience, thanks to Vincent Estrada! More

Highly recommend stopping into this dealership. Chase provided great customer service, and was able to fulfill my needs when inspecting my next car! Chase provided great customer service, and was able to fulfill my needs when inspecting my next car! More

The whole process went smoothly without any hitches. My sales rep Jasmine Park was very courteous and answered all my questions or found someone else to answer them if she was unable to answer them. S My sales rep Jasmine Park was very courteous and answered all my questions or found someone else to answer them if she was unable to answer them. She also was very helpful in getting me transportation back to to the dealership to pick up my car after I sold the old car. More

This was our first time buying a Lexus and I must tell you that we were very hesitant on just driving up on the lot. Needless to say, after talking one of your associates, Vincent (Vinny) Estrada, the e you that we were very hesitant on just driving up on the lot. Needless to say, after talking one of your associates, Vincent (Vinny) Estrada, the experience was AWESOME! Vinny was very professional, knowledgeable, courteous, and caring. He was not just out to make a sale, he met our needs, with helping us find the right car for us that matched our wants and needs. We are super excited with our purchase and customer service. Thank you so much for making this first time Lexus experience for us a December/Christmas to remember! More

Robert was amazing! He listened and found the right vehicle for me! I am appreciative of the wonderful staff. The process was quick and easy. He listened and found the right vehicle for me! I am appreciative of the wonderful staff. The process was quick and easy. More

Terrific staff -- Jackie Layne, Jazz Pack, Jack McMackin, Ed McCreary, Kimmy Knauer, and Paul Lee -- all are very responsive, knowledgeable and helpful. I had an issue with my home garage door op McMackin, Ed McCreary, Kimmy Knauer, and Paul Lee -- all are very responsive, knowledgeable and helpful. I had an issue with my home garage door opener and the car's Homelink system connecting. Ed, Kimmy, and Paul were very responsive in addressing this issue. More

Great service. since I am a low-mileage driver Brock Ward helped me understand my service options. since I am a low-mileage driver Brock Ward helped me understand my service options. More

Very courteous and helpful service. Brock Ward was very helpful to take care of any questions and provided quality service. Brock Ward was very helpful to take care of any questions and provided quality service. More