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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,102 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,102 Reviews of Hendrick Lexus Northlake

December 04, 2023

This is my favorite dealership to go to. Chase Ward is the best!! The dealership is very clean. More

by Mr. Bag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Sean Cook, Chase Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Mr. Bag, thank you so much for taking the time to share about your service experience with Chase and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

December 04, 2023

Chase is great and I really appreciate him helping with getting my car serviced in a professional and timely manner! More

by Fmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Fmac, thank you for taking the time to share about your service experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your kind words with Chase and our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 03, 2023

I am always pleased with the service that I get at Hendrick Lexus of Northlake. I usually work with Lorenzo, but this particular day he was out. I appreciated Omar for his professionalism and his imme More

by Tennille W. Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout, Lorenzo Mendez
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Tennille, thank you so much for taking the time to share about your recent experience with Omar and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

December 01, 2023

Eddie is always so helpful and considerate. He goes out of his way to make our visit as pleasant as possible and our wait as short as possible. We would not go to any other Lexus dealership e More

by cassandrawatson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Cassandra! We look forward to sharing your positive feedback with Eddie and our team. Thank you for being part of our Hendrick Lexus Northlake family!

Dec 30, 2023 -

cassandrawatson00 responded

No Thank You all for great service, kindness and interest. We will definitely stick with Hendricks Lexus Northlake

December 01, 2023

Jazz Pack was very helpful and went out of her way to find a great car. She was very professional and courteous. She explained all the details about the vehicle and took great care of us. More

by sharon0994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz Pack
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Sharon, thank you so much for your fantastic review of Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Jazz. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

November 30, 2023

We want to thank you for serving us so well in reception, finance, taking pictures, and answering our questions with a pleasant demeanor. More

by Phi Nguyen
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Estrada, James Rafidi, Sean Cook
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Phi, thank you for taking the time to share about your recent sales visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your kind words with Vinny, James, Sean, and our team. Congratulations on your new Lexus and welcome to the Hendrick Lexus Northlake family!

November 30, 2023

Professional and courteous . I was kept informed of service as I waited for my vehicle. More

by Bbolt69154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Dec 01, 2023 -

Hendrick Lexus Northlake responded

BBolt, thank you for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your kind words with Omar and our team.

November 30, 2023

Clean great people working there from the receptionist to the sales team and managers. Would recommend this dealership to my friends and family. More

by jmagliozzisr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Robbie Strickland, Hussain Amir
Dec 01, 2023 -

Hendrick Lexus Northlake responded

J. Magliozzi, thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Hussain and our team provided you the Lexus 5-Star experience while assisting you with finding the perfect vehicle. We are excited to welcome you into our Hendrick Lexus Northlake family!

November 29, 2023

My vehicle was serviced by Brock. I was met with top class professionalism along with a great experience! I definitely recommend to others and will be back soon. More

by Je P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Brock Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Je P., thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

November 29, 2023

Everyone was very professional and knowledgeable with my vehicle. They kept me informed from beginning to end. Freddie was excellent the rest of the staff was amazing More

by Douglas_nc04
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Douglas, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

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