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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,100 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,100 Reviews of Hendrick Lexus Northlake

November 24, 2023

Awesome service. Always very professional. Bought a used Lexus from another dealer. But this team is steered me in the right direction. Came for an oil change and bo More

by Southerncitygal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Brock Ward
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Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Southern City Gal! We are thrilled to hear Sal and Brock provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new SUV and welcome to our Hendrick Lexus Northlake family!

November 22, 2023

Very professional,great concern for customer. Nice waiting facilities, good quality service very pleased with the car. More

by asmclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Dec 01, 2023 -

Hendrick Lexus Northlake responded

A. Mclaren, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team.

November 21, 2023

Josh was very helpful and very knowledgeable and experienced. It also gave me great information on how to keep my car running smooth thank you More

by Lamont Emery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rozelle
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Dec 01, 2023 -

Hendrick Lexus Northlake responded

Lamont, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Josh and our team.

November 20, 2023

Brock was really a great and reliable person to be around at the dealership. Super friendly More

by Wahnman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Wahnman, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

November 19, 2023

The dealership is wonderful and Brock Ward is an great asset to the team, my wait time was pleasant. More

by Dream Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Funk, Lorenzo Mendez, Brock Ward
Report | Print
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 17, 2023

Chase on the services team is always a pleasure to work with! I would highly recommend this location. More

by Chacara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Chase Ward
Report | Print
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Chacara, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 15, 2023

Service is top notch as always and everyone is extremely nice and helpful! When I schedule my service appointments, I always ask for Chase! He is very knowledgeable and on point every time! Thank you so muc More

by robinscarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Robin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 14, 2023

We just purchased our new RX 350 and had a fantastic experience. Hussain was our salesman and he was great to work from the start.. His communication, professionalism, and attention to detail was top no More

by New RX 350H owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimmy , Harris Veneris, Hussain Amir
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Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Hussain, Harris, and Kimmy provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new RX350 and welcome to our Hendrick Lexus Northlake family!

November 13, 2023

We drove 3. 5 hours to buy a car from Hussain. He was great to work with. So helpful. We felt like he was truly trying to help us. More

by cross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Hussain Amir, Kimmy Knauer
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Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Cross! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 13, 2023

THANKS JACKIE FOR ALL OF YOUR HELP AND ASSURANCE THAT THIS WAS A GREAT BY WOULD DO BUSINESS WITH YOU ANYTIME More

by travishinton0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LARRY BOYD, Mandi Padgett, Jimmy Walters, Matt Dubin, Brooke Brown, Eric Edwards, Lucian Dobre, Justin Herrera, Marlene Seibles, Jackie Layne, Jasmine Scott
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Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Travis! We are thrilled to hear Jackie provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and thank you for being part of our Hendrick Lexus Northlake family!

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