Hendrick Lexus Northlake

I was very pleased with my experience with Hendrick Lexus Northlake and Sales Department representative, James Bickford. Everyone was very professional and responsive. The negotiations took two weeks, but Northlake and Sales Department representative, James Bickford. Everyone was very professional and responsive. The negotiations took two weeks, but the Hendrick team was very professional throughout. We came to an agreement and I have a great new car. I would recommend the dealership and James. Ed McCreery was very helpful moving the deal forward. I would recommend this dealership for anyone looking to purchase a new car. More

Courtesy and good follow thru. Attentive to customer needs. Do not like to be forced to use 15 words. Attentive to customer needs. Do not like to be forced to use 15 words. More

Hussain did a great job getting us through the purchase process quickly and efficiently. He has a great attitude. process quickly and efficiently. He has a great attitude. More

I had a great experience with my service at Hendrick Lexus Northlake, specifically with Service Advisor Omar Licout who did an excellent job of explaining the details of my service and keeping me update Lexus Northlake, specifically with Service Advisor Omar Licout who did an excellent job of explaining the details of my service and keeping me updated with texts, calls and videos. More

I have always been pleased with the service I receive. They provide great customer service! They provide great customer service! More

Took my RX350 in for a curious error message on my display. Omar kept me up to date on what was happening and when the guys found the problem! It was an easy fix and didn't take too long at all. display. Omar kept me up to date on what was happening and when the guys found the problem! It was an easy fix and didn't take too long at all. More

My experience was exceptional Mark worked with me for close to two months to find exactly what met my needs (more like wants) He was extremely polite and full of patience I would definitely refer som close to two months to find exactly what met my needs (more like wants) He was extremely polite and full of patience I would definitely refer someone looking to purchase a Lexus to him. More

This was probably the most pleasant purchase of a car from any dealership I have ever done. The salesman was pleasant, friendly, helpful and not at all pushy. I would recommend this dealership to other from any dealership I have ever done. The salesman was pleasant, friendly, helpful and not at all pushy. I would recommend this dealership to others. More

Jasmine, “Jazz” Pack was my car salesperson. She was EXCELLENT: She was very competent, informative, knowledgeable, transparent and exuded the ultimate professionalism. Jazz was very patient She was EXCELLENT: She was very competent, informative, knowledgeable, transparent and exuded the ultimate professionalism. Jazz was very patient and didn’t try to sway me to any particular vehicle. She stood by ALL LEXUSES and reintegrated -consistently- the excellency in ALL models, SHE said it was just a matter of choice. Even after I purchased, she has checked in on me! Wow! What a SUPERIOR PERSON AND SALESPERSON! THANK YOU, JAZZ! Perfectly satisfied, Jackie Roddey Caldwell More

I am so glad I bought my car at this dealership 3 years ago. I have been very pleased since purchasing my 5th RX350. Chase Ward takes care of me and my car everytime I get it serviced. I couldn't ask for a ago. I have been very pleased since purchasing my 5th RX350. Chase Ward takes care of me and my car everytime I get it serviced. I couldn't ask for a better person.I love the way they send a video showing me the condition of the brakes and the tires. More