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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,137 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,137 Reviews of Hendrick Lexus Northlake

December 04, 2023

Brock Ward was an excellent advisor. This is our third Lexus from Northlake. Great group of people. Fair helpful and very knowledgeable. More

by Joann.johnson1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Joann, thank you so much for taking the time to share about your service experience with Brock and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to serving you again during your next visit. Thank you for your loyalty!

December 04, 2023

Hussain was very respectful and knowledgeable and made our experience pleasant. He answered all our questions and made us feel comfortable. More

by Myra.usher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Myra, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake. We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

December 04, 2023

I want to give a big hearted💜 sincere Thank You to Hussain Amir for making my Car buying experience with Hendricks a very pleasant one. He is very knowledgeable and made sure ALL of my needs were me More

by LexyLady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Lexy Lady, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake. We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

December 04, 2023

Had a problem with the ride on my 2017 LS 460 recently. I called Chase Ward in the Service Department at Hendrick Lexus Northlake, and arranged to bring it in for servicing. As usual, Chase had a loaner re More

by malexander80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Chase Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

M. Alexander, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase and Josh provided you the 5-Star Lexus experience while assisting you with servicing your 2017 LS460. We look forward to serving you again during your next visit.

December 04, 2023

This is my favorite dealership to go to. Chase Ward is the best!! The dealership is very clean. More

by Mr. Bag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Sean Cook, Chase Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Mr. Bag, thank you so much for taking the time to share about your service experience with Chase and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

December 04, 2023

Chase is great and I really appreciate him helping with getting my car serviced in a professional and timely manner! More

by Fmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Fmac, thank you for taking the time to share about your service experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your kind words with Chase and our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 04, 2023

Always a pleasure from sales to service! I won’t be shopping elsewhere for cars as long as I’m in CLT! Thanks for the outstanding service Nap and Brock! 👍👍♦️♦️♦️♦️♦️ More

by michellelbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Michelle, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your kind words with Nap, Brock, and our team. Thank you for your loyalty!

December 03, 2023

I am always pleased with the service that I get at Hendrick Lexus of Northlake. I usually work with Lorenzo, but this particular day he was out. I appreciated Omar for his professionalism and his imme More

by Tennille W. Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout, Lorenzo Mendez
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Tennille, thank you so much for taking the time to share about your recent experience with Omar and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

December 01, 2023

Jazz Pack was very helpful and went out of her way to find a great car. She was very professional and courteous. She explained all the details about the vehicle and took great care of us. More

by sharon0994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz Pack
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Sharon, thank you so much for your fantastic review of Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Jazz. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 01, 2023

Eddie is always so helpful and considerate. He goes out of his way to make our visit as pleasant as possible and our wait as short as possible. We would not go to any other Lexus dealership e More

by cassandrawatson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 30, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Cassandra! We look forward to sharing your positive feedback with Eddie and our team. Thank you for being part of our Hendrick Lexus Northlake family!

Dec 30, 2023 -

cassandrawatson00 responded

No Thank You all for great service, kindness and interest. We will definitely stick with Hendricks Lexus Northlake

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