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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,135 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,135 Reviews of Hendrick Lexus Northlake

November 30, 2023

Clean great people working there from the receptionist to the sales team and managers. Would recommend this dealership to my friends and family. More

by jmagliozzisr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Robbie Strickland, Hussain Amir
Dec 01, 2023 -

Hendrick Lexus Northlake responded

J. Magliozzi, thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Hussain and our team provided you the Lexus 5-Star experience while assisting you with finding the perfect vehicle. We are excited to welcome you into our Hendrick Lexus Northlake family!

November 30, 2023

Everyone was very professional and knowledgeable with my vehicle. They kept me informed from beginning to end. Freddie was excellent the rest of the staff was amazing More

by Douglas_nc04
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Douglas, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

November 29, 2023

My vehicle was serviced by Brock. I was met with top class professionalism along with a great experience! I definitely recommend to others and will be back soon. More

by Je P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Brock Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Je P., thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

November 28, 2023

Hendrick Lexus at Northlake was a very pleasant place to not only buy, but even to casually shop or “window shop”. No one from sales reps to management was pushy or so hung up on making the sale t where the More

by kingisaaciv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz Pack - 5 stars, Naphtali Williams, Todd Nolan, Sean Cook
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, King! We are thrilled to hear Nap and our team provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 27, 2023

Hendrick Lexus Northlake was much more than a purchase it was an experience that made a great impression. We would definitely recommend this dealership when investing in a Lexus. We worked with Sal Rizzo for More

by Kbazzle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimmy deserves 5 stars as well. , Sal Rizzo
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Kbazzle! We are thrilled to hear Sal, Kimmy, and our team provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 24, 2023

Awesome service. Always very professional. Bought a used Lexus from another dealer. But this team is steered me in the right direction. Came for an oil change and bo More

by Southerncitygal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Brock Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Southern City Gal! We are thrilled to hear Sal and Brock provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new SUV and welcome to our Hendrick Lexus Northlake family!

November 22, 2023

Very professional,great concern for customer. Nice waiting facilities, good quality service very pleased with the car. More

by asmclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 01, 2023 -

Hendrick Lexus Northlake responded

A. Mclaren, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team.

November 21, 2023

Josh was very helpful and very knowledgeable and experienced. It also gave me great information on how to keep my car running smooth thank you More

by Lamont Emery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rozelle
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Lamont, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Josh and our team.

November 20, 2023

Brock was really a great and reliable person to be around at the dealership. Super friendly More

by Wahnman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Wahnman, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

November 19, 2023

The dealership is wonderful and Brock Ward is an great asset to the team, my wait time was pleasant. More

by Dream Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Funk, Lorenzo Mendez, Brock Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

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