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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,298 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,298 Reviews of Hendrick Lexus Northlake

February 29, 2024

Great customer service. I will be returning for my next service job. Thank you , Moman More

by mrmoe04
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 03, 2024 -

Hendrick Lexus Northlake responded

Moman, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

February 29, 2024

Entire Hendrick Lexus Northlake Team provides excellent customer service overall and Eddie Hart is especially excellent to work with! Service Dept provides video explanation of vehicle checkpoints while More

by b3gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 03, 2024 -

Hendrick Lexus Northlake responded

Gregory, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing your positive feedback regarding our service diagnostic videos with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 29, 2024

Good service. EDDIE Hart is very nice and helps me good thurs my service. Very happy with my visit More

by Sunny lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

Sunny, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 29, 2024

Hussain Amir is a wonderful salesman. He made my experience seamless. I traveled past three other Lexus dealerships to get to Hendrick Lexus Northlake and I would do it all over again. More

by lavelleunc99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
Mar 03, 2024 -

Hendrick Lexus Northlake responded

Lavelle, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 28, 2024

Eddie Hart is simply the BEST service advisor! ! He is extremely responsive, reliable and shows the best interest in the customer. We trust him for his advise and appreciate his honestly with any More

by JCLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

JCLT, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 28, 2024

Hendricks is a place I will continue to be a customer due to service and professionalism. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

Mike, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for your loyalty!

February 28, 2024

Eddie was very nice and updated me promptly, I will request him on my next service visit. More

by rbridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

Bridget, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 28, 2024

Recently visited the service department at Hendrick Lexus Northlake. Best service I have had at a car dealership in years. Eddie in their service department was fantastic. All their personal were very pol More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Eddie Hart
Mar 02, 2024 -

Hendrick Lexus Northlake responded

MC, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 24, 2024

Amazing place to visit. I’m new to the state so this was my first time visiting the dealership. My advisor, Omar, was amazing. He took the time to go through my service hist More

by EW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 01, 2024 -

Hendrick Lexus Northlake responded

EW, thank you so much for taking the time to share about your first service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Omar and Hendrick Lexus Northlake as your "Lexus home." Welcome to North Carolina!

February 24, 2024

My salesman Hussain was great! The entire team at Hendrick Lexus was amazing. The buying process was extremely easy and quick. They have an amazing selection of vehicles and offer More

by Paul Culton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Mar 01, 2024 -

Hendrick Lexus Northlake responded

Paul, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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