Hendrick Lexus Northlake

Hussain, our sales contact was superb, polite, and knowledgeable. He was available throughout the process and addressed all our questions/concerns. We will rate him in the highest terms and will do bu knowledgeable. He was available throughout the process and addressed all our questions/concerns. We will rate him in the highest terms and will do business with him again. More

I love the dealership…they know the Lexus brand better than an ordinary dealership. It also had a regular flow of people , who like myself, appeared to be happily returning customers. than an ordinary dealership. It also had a regular flow of people , who like myself, appeared to be happily returning customers. More

Mark D. was very knowledgeable, friendly, and patient during my visit at Hendrick Lexus in Huntersville. The entire staff was friendly and made both my husba was very knowledgeable, friendly, and patient during my visit at Hendrick Lexus in Huntersville. The entire staff was friendly and made both my husband and I feel welcome. My husband and I love our new Lexus RX350! This was the best experience I have ever had buying a vehicle and I will be telling everyone how great this experience was. I actually look forward to bringing my Lexus in for maintenance! More

Vinny was a pleasure to work with. He answered his phone calls immediately or called us back in a prompt manner. Vinny was extremely knowledgeable and always available to answer any q He answered his phone calls immediately or called us back in a prompt manner. Vinny was extremely knowledgeable and always available to answer any questions we had. I would highly recommend him to anyone looking for a Lexus. More

Explanation of service was precise, discussion of future services were sharedand customer service was a plus. services were sharedand customer service was a plus. More

Jackie is so patient and knowledgeable! I hope is appreciated as the true asset she is to your organization! I hope is appreciated as the true asset she is to your organization! More

I have a new NX 250 Premium from Lexus Northlake. This is a fabulous dealership with friendly and kind staff. It was a pleasure to buy here. Our salesman, Sal Rizzo was a funny, and sweet man. I This is a fabulous dealership with friendly and kind staff. It was a pleasure to buy here. Our salesman, Sal Rizzo was a funny, and sweet man. I pre-ordered my car while it was in production. I was kept informed of the stages and where and when it was in transit, until the wonderful day it arrived. Upon arrival, I asked for some small accommodations of how my car was to be received and Sal made sure my car was treated as asked. Sam, the technology specialist, who showed me how to use the car’s technology, was patient and knowledgeable. While I just bought it and haven’t needed service yet, I am expect to have the same quality experience when I am scheduled for maintenance. This was the quality experience I would expect from a Hendrick dealership. This is a third vehicle my family has purchased from a Hendrick dealer in Charlotte and it is always a pleasurable experience. More

Eddie always takes great care of me and my Lexus Es350 when service time comes around! when service time comes around! More

I am very pleased with the service on our sedan. Service technician Eddie Hart told me of the opportunity to buy an extended service package, as this was the last service visit on my present contra Service technician Eddie Hart told me of the opportunity to buy an extended service package, as this was the last service visit on my present contract. I appreciated his help along with the finance department to ensure the terms of the contract were correctly reflected in the finance agreement. This happened with a problem with their software. More

Robert Marock was knowledgeable and very helpful with regards to our recent purchase and made the process stress-free. regards to our recent purchase and made the process stress-free. More