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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,135 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,135 Reviews of Hendrick Lexus Northlake

November 17, 2023

Chase on the services team is always a pleasure to work with! I would highly recommend this location. More

by Chacara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Chase Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Chacara, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 15, 2023

Service is top notch as always and everyone is extremely nice and helpful! When I schedule my service appointments, I always ask for Chase! He is very knowledgeable and on point every time! Thank you so muc More

by robinscarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Robin, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

November 14, 2023

We just purchased our new RX 350 and had a fantastic experience. Hussain was our salesman and he was great to work from the start.. His communication, professionalism, and attention to detail was top no More

by New RX 350H owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimmy , Harris Veneris, Hussain Amir
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Hussain, Harris, and Kimmy provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new RX350 and welcome to our Hendrick Lexus Northlake family!

November 13, 2023

We drove 3. 5 hours to buy a car from Hussain. He was great to work with. So helpful. We felt like he was truly trying to help us. More

by cross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Hussain Amir, Kimmy Knauer
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Cross! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 13, 2023

THANKS JACKIE FOR ALL OF YOUR HELP AND ASSURANCE THAT THIS WAS A GREAT BY WOULD DO BUSINESS WITH YOU ANYTIME More

by travishinton0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LARRY BOYD, Mandi Padgett, Jimmy Walters, Matt Dubin, Brooke Brown, Eric Edwards, Lucian Dobre, Justin Herrera, Marlene Seibles, Jackie Layne, Jasmine Scott
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Travis! We are thrilled to hear Jackie provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and thank you for being part of our Hendrick Lexus Northlake family!

November 11, 2023

Really enjoyed by experience! Was able to get a car without pressure. Mark and Sean were great and even stayed late to make sure I got into my new car that day. More

by AG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Mark Dockx
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, AG! We are thrilled to hear Mark and Sean provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 09, 2023

We are very happy with Mark’s service. Very professional and knowledgeable. We will be happy to recommend him. More

by Palomow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Mark Dockx, Jose Canas
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Palomow, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Mark. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

November 08, 2023

Service experience first class and easy. Chase Ward kept me fully informed, showed interest in me as well as my vehicle, and answered all my questions. More

by jhinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 01, 2023 -

Hendrick Lexus Northlake responded

J. Hinton, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for your loyalty!

November 08, 2023

Everyone here is really professional and friendly will buy in the future from here again ! More

by Gabe7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Robert Marock, Jose Canas
Dec 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Gabe! We are thrilled to hear Robert and our team provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 08, 2023

Chase Ward was great. He even cleaned my windshield for me. Chase is the best & always keep me informed. This is my first Lexus. They treat you liked family. More

by gbarrino11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Cornell
Dec 01, 2023 -

Hendrick Lexus Northlake responded

G. Barrino, thank you so much for taking the time to share about your service visit with Chase and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Hendrick Lexus Northlake as your "Lexus home." Thank you for your loyalty!

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