Hendrick Lexus Northlake

Chase Ward - service advisor - great! He helped managed my appointment and repairs with great service and care. Thanks, Chase! He helped managed my appointment and repairs with great service and care. Thanks, Chase! More

Omar was so polite and helpful. This was my first experience at the Lexus service center and I couldn't be happier. They gave me a beautiful loaner just for an oil change. Omar m This was my first experience at the Lexus service center and I couldn't be happier. They gave me a beautiful loaner just for an oil change. Omar made sure everything went smoothly and I would request him again if given the opportunity. Thank you :)! More

We were very pleased with our experience with Hendrick Lexus Northlake and, in particular, with Vincent “Coach” Williams. Everyone we met with was courteous, knowledgeable and pleasant to work with. Final Lexus Northlake and, in particular, with Vincent “Coach” Williams. Everyone we met with was courteous, knowledgeable and pleasant to work with. Finally, our 2024 Lexus 450h+ is everything we anticipated. More

Everyone there was very friendly & helpful! Vincent was extremely helpful!? We will definitely recommend this dealship! Vincent was extremely helpful!? We will definitely recommend this dealship! More

Excellent at communicating quickly and completely. Very responsive and informative. They answered all my questions and sent documentation that I requested. Very responsive and informative. They answered all my questions and sent documentation that I requested. More

Omar makes it happen every time I visit for service. I drop my car and he seamlessly gets the service done and it is literally painless. He is informative and I feel at home every time I work with him. I drop my car and he seamlessly gets the service done and it is literally painless. He is informative and I feel at home every time I work with him. More

Very good experience with Vinny during my decision making process. He was very accommodating during several visits working to allow me reach a comfort level with my final decision. Also very good interaction process. He was very accommodating during several visits working to allow me reach a comfort level with my final decision. Also very good interaction with Ed from the Sales Management and James in the Financial Department. More

Every time I go there for service, Omar is always very upbeat and business-like. He’s a good guy and I am certain a very good & loyal employee upbeat and business-like. He’s a good guy and I am certain a very good & loyal employee More

Working with Robert made the process very easy. He kept me informed each week on where the vehicle was while in transit. It was well worth the drive to Charlotte!! He kept me informed each week on where the vehicle was while in transit. It was well worth the drive to Charlotte!! More

Chase Ward has excellent Customer Service and takes the time to explain the questions and concerns that I have. Thank you Chase. time to explain the questions and concerns that I have. Thank you Chase. More