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Hendrick Mazda Mall of Georgia
Buford, GA
228 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 228 reviews
March 06, 2021
I bought my 3rd Mazda at Mall of Ga.Mazda.Chris answered I bought my 3rd Mazda at Mall of Ga.Mazda. Chris answered my ?? about leasing. Which,for me was no brainer...I got my lease deal that I wanted. And,t I bought my 3rd Mazda at Mall of Ga.Mazda. Chris answered my ?? about leasing. Which,for me was no brainer...I got my lease deal that I wanted. And,the car I wanted. Second time I bought/ leased my Mazda from this dealer.h. Always, great customer service! Never sales pressure cuz they don't work for commission! I'll be back for my next Mazda! More
by grandkids6
Employees Worked With
Stephen Boddie, Chris Ragan, Darvin Bonilla
January 26, 2021
Nicely appointed dealership with kind staff. They resolved multiple issues for me and I got a great trade in value. The followup has been exceptional as well. I would go back. resolved multiple issues for me and I got a great trade in value. The followup has been exceptional as well. I would go back. More
by Nanorck
Employees Worked With
RJ, Brandon Apon, Carly Vendemia
December 31, 2020
I bought my 4th Mazda from these guys the day after Christmas! From Brandon, Cleveland and Josh, we received the best possible customer service ever. Josh Tully helped me find exactly what I wanted. Christmas! From Brandon, Cleveland and Josh, we received the best possible customer service ever. Josh Tully helped me find exactly what I wanted. I drove home in a RED 2018 Mazda CX9!! I love it! I have never bought a car from anywhere else. My cars are always serviced here as well. More
by Bonnie Hill
Employees Worked With
Joshua Tully, Garrett Daglis
December 19, 2020
So, the mistake was not fixed.Year later, car is So, the mistake was not fixed. Year later, car is untradable to anyone else but Rick Hendrick Mazda. We were fed a pack of lies about car value So, the mistake was not fixed. Year later, car is untradable to anyone else but Rick Hendrick Mazda. We were fed a pack of lies about car value holding up, credit would be stellar, etc. Nothing came to fruition and now we cannot find a way to get our family an SUV and are stuck with a tiny vehicle that is worthless. Avoid Mazda and any Rick Hendrick brand. Lies, lies and more lies. Mazda will not and does not hold its value. And keep the car for a year and have equity?! Laughable. More
by Anderson
Employees Worked With
Garry Carson, Carly Vendemia, Marcus Hulsey, Cleveland Luster
December 06, 2020
Thanks to Cleveland & Blake we had a very smooth transition. We got a great vehicle and it was super easy & they explained everything perfectly. THANKS!! transition. We got a great vehicle and it was super easy & they explained everything perfectly. THANKS!! More
by Mroberts2702
Employees Worked With
Cleveland Luster
September 20, 2020
Thanks to Willie Northover and Tim Mikulski for going above and beyond to demonstrate excellence in customer service. My wife says Thanks for helping her out the other day with a problem that took over 3 above and beyond to demonstrate excellence in customer service. My wife says Thanks for helping her out the other day with a problem that took over 3 hours to solve! Y’all are the best! More
by Josh Farr
Employees Worked With
Willie Northover, Tim Mikulski
September 02, 2020
Love this place! Dylan Suttles went out of his way to find me the perfect vehicle. I did not make it easy for him but he was very patient with me and did an excellent job finding me a great Lexus. find me the perfect vehicle. I did not make it easy for him but he was very patient with me and did an excellent job finding me a great Lexus. More
by rdsmith32001
Employees Worked With
Dylan Suttles
August 11, 2020
FYI..... this review IS NOT given as part of a promotion.....all my own words and opinions. I just got the best phone call from the service manager, Tim Mikulski (Mazda Mall of GA), who let me kno promotion.....all my own words and opinions. I just got the best phone call from the service manager, Tim Mikulski (Mazda Mall of GA), who let me know that an ongoing problem we are having with our 2016 Mazda would be taken care of. After our car was dropped off at the service department, Tim stayed in contact with me via emails and phone calls. I certainly filled those conversations with my side of the story and he was very patient with me. He never displayed any negative feelings with me and was always professional. This whole process took about a week and the car is now getting the work done on it to make it 100% perfect again. Today he gave me a summary of what steps are being taken to fix my car and an approximate time it will be completed. During this whole time we were provided a loaner by Mazda Mall of Georgia. I have had many negative service incidents with other car dealerships in the past and generally don’t trust them. I can honestly say that Tim Mikulski has made me rethink my opinion of Dealerships....at least the service department at Mazda Mall of GA. I feel very confident all issues will be taken care of by the time we pick up the car. Again....many thanks to Tim Mikulski and Mazda Service at Mall of Ga for all their help!!! More
by kball746
Employees Worked With
Tim Mikulski, Darvin Bonilla
August 07, 2020
Great Service Team MOG Mazda's service team is outstanding. They have always been honest and their work has always been thorough. The prices are fair (can you find chea MOG Mazda's service team is outstanding. They have always been honest and their work has always been thorough. The prices are fair (can you find cheaper? Yes, but you get what you pay for) and there's no pressure to sell you services you don't need. Highly recommended! More
by erichull30542
Employees Worked With
Garrett Daglis
