
Hendrick Mazda Mall of Georgia
Buford, GA
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Excellent experience Had a terrible experience at Jim Ellis Mazda Marietta on Tuesday and was in a new car from MoG Mazda on Wednesday afternoon. They beat JE's offer and Had a terrible experience at Jim Ellis Mazda Marietta on Tuesday and was in a new car from MoG Mazda on Wednesday afternoon. They beat JE's offer and they were completely transparent. Highly recommended. Ask for Garry or Tyler. More
Great Car Buying Experience Canon Smith was my salesman and he did a great job! I am very happy with my purchase and I don’t feel like I was taking across the coals to get the ca Canon Smith was my salesman and he did a great job! I am very happy with my purchase and I don’t feel like I was taking across the coals to get the car with the features that I want at the judge that I need. He was very helpful with answering all my questions and showing me all the features and how to use them before I get with my new car. I highly recommend this place! More
Great people Made buying a car a pleasant experience. Great people. Clay was super to work with. We looked at several dealerships but the service at Mazda was Made buying a car a pleasant experience. Great people. Clay was super to work with. We looked at several dealerships but the service at Mazda was the best. More
Overpriced They wanted to charge 50 for an oil change even though I get coupons for $20 oil changes. I got got to bring it while I was running other errands. I h They wanted to charge 50 for an oil change even though I get coupons for $20 oil changes. I got got to bring it while I was running other errands. I haven’t paid that much for an oil change since I owed my 5 series’s BMW. They lost me as a customer forever. Even though I have bought a car there and had other vehicles serviced at that location. They tried telling me that they lose money on every oil change at that price. My ford and hummer never charge this much on a basic service, give me a break. Service was poor and so was the facility. More
Extreamly Happy with Purchase I spoke with Dayton Overstreet and Sam Anefils, they were both extreamly helpful in not only answering my question but working out a price in my budge I spoke with Dayton Overstreet and Sam Anefils, they were both extreamly helpful in not only answering my question but working out a price in my budget. I would A 100% recommend anyone to come see Sam and Dayton if you are looking to purchase a new car. More
Bought from once but not again I bought a new 2017 Mazda 3 from them in 2017. I totaled it in 2018 and wanted to return only to find out that 2 other dealers beat their price by $1 I bought a new 2017 Mazda 3 from them in 2017. I totaled it in 2018 and wanted to return only to find out that 2 other dealers beat their price by $1,100 for the same car. After multiple phone calls and a refusal to at least meet the other prices to secure the repeat business they lost me as a customer. They told me the other dealers were lying to me and couldn't do the lower price and 0% financing. Turns out they were flat wrong and I bought the car at the lower price agreed to and got the 0% financing. Hendricks Mazda Mall of GA was the one not telling the truth and tried to take $1,100 from me for the exact same care I got elsewhere. I wrote the sales person about canceling my extended warranty and they never contacted me back. I stopped by the dealership and told the first sales person (Greg) I needed to speak with a finance person about returning my extended warranty. They sent me to the waiting area and told me nobody was available at that time. I waited 30 minutes and nobody came over. As it turned out there were finance people available and I found one once I asked customer service. The sales person I originally talked to (Greg) just pushed me aside and ignored me. Turns out they only treat you OK if you buy a car and overpay. After that you are nothing to them. It's a dealer I will never return to and don't suggest anyone go to them. All they had to do is treat me fair, give me a fair price, and they would have had a repeat customer. I will say that Derek Satterfield, who worked the extended warranty refund, treated me fair. More
TERRIBLE This is one of the worst place to buy a car. I bought my car in 2015. The car has a lot of maintenance or it wasn't put together very well, I changed This is one of the worst place to buy a car. I bought my car in 2015. The car has a lot of maintenance or it wasn't put together very well, I changed my Eloop battery after 1 year and changed my car remote battery 3 times in 2 years. When you finance with them they will charge you a very high interest rate I have a 800 credit score they were giving me 18% until we negotiated to 3% also they ask for an extended warranty DO NOT BUY everytime i tried to use my warranty they will try to avoid it saying "THATS NOT COVERED" also you will be paying interest on that too! After buying the vehicle they don't care. The service dept is one of the worst too, they treat you like your time is not valuable, They made me wait 3hrs for an oil change and told me "oh, i forgot all about you" many other issues with them too but I HIGHLY RECOMMEND GOING TO NISSAN OR HONDA. THIS COMPANY IS THE WORST. Oh and also the general manager told me to take my business somewhere else. More
Greg Ray great follow through Greg Ray is not your average car salesperson; no high pressure, no blowing smoke, no unkept promises. Appreciated his down to earth approach and follo Greg Ray is not your average car salesperson; no high pressure, no blowing smoke, no unkept promises. Appreciated his down to earth approach and follow through on everything he said he would do and get done. More
Happy customer Greg Ray was our Clieint Advisor. He was excellent at getting me the price I wanted and telling me all about our vehicle. Vert knowlegeable in all as Greg Ray was our Clieint Advisor. He was excellent at getting me the price I wanted and telling me all about our vehicle. Vert knowlegeable in all aspects. Would highly recommend him to all of my family and friends. More
Love this dealership Even though I did not purchase my mazda from this company I dealt with them over the phone and could tell coming here would be great the staff was fan Even though I did not purchase my mazda from this company I dealt with them over the phone and could tell coming here would be great the staff was fantastic and helpful beyond what I needed and fabulous. More