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Hendrick Mazda Mall of Georgia

Buford, GA

4.7
228 Reviews

3546 Highway 20 NE

Buford, GA

30519

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Showing 228 reviews

July 20, 2019

It was fast and time saving The dealers are polite and helpful.They also give a good review of the car.The car deals are good and also the price is affordable More

by Mwau12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay
Jul 24, 2019 -

Hendrick Mazda Mall of Georgia responded

Thank you so much for leaving your review for our Hendrick Mazda store! It's important to us that each customer receives a fast, easy, and transparent experience at our dealership during each visit. We thank you for your business and we look forward to working with you again soon. Enjoy!

June 29, 2019

Awesome experience! We had an awesome buying experience here with Chase Burks. We were buying a car for our daughter, told him what we interested in and the price range More

by lwalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Burks
Jul 02, 2019 -

Hendrick Mazda Mall of Georgia responded

Hello there! Thanks a bunch for giving us a bit of insight into your recent purchase with Chase at MOG Mazda. We know car-buying can typically be stressful, so we try our best to make it as easy as possible and even enjoyable! Thank you for your business and for your awesome 5-star review. Take care!

June 21, 2019

Mall of Georgia Mazda Thank you to client advisor Tyler Lachniet! He's very knowledgeable about all the MX-5 Miata trims and their specifications. Mall of Georgia Mazda cus More

by Shawn G
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Lachniet
Jun 23, 2019 -

Hendrick Mazda Mall of Georgia responded

Shawn, thank you for providing us with your 5-star reviews! We are honored that you'd choose to work with our team to meet your car-buying needs and we're glad you enjoyed your experience with Tyler so much. You're going to love your new Mazda! Congrats 🎉

June 19, 2019

Amazing!!! First time buyer of a Mazda vehicle, definitely would buy again for the following reasons...(1) Chris Burks - relational, thorough and competent (2) T More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Burks, Dwayne Carter, Marcus Muraoka
Jun 20, 2019 -

Hendrick Mazda Mall of Georgia responded

Hi there Stacey! Thanks for the awesome review and for expressing your gratitude for our team. We're delighted to hear that your experience exceeded your previous expectations and that you are so excited about joining our Mazda family. Congrats to you on your new Mazda3!

June 06, 2019

Excellent experience Had a terrible experience at Jim Ellis Mazda Marietta on Tuesday and was in a new car from MoG Mazda on Wednesday afternoon. They beat JE's offer and More

by chickdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Carly, Brandon Apon
Jun 14, 2019 -

Hendrick Mazda Mall of Georgia responded

Hello, thank you for your thorough and honest review for our Hendrick MOG Mazda team! We're glad we could stand above the competition and provide you with the hassle-free car-buying experience you deserve. It's been a pleasure to serve you! Congrats!

March 01, 2019

Great Car Buying Experience Canon Smith was my salesman and he did a great job! I am very happy with my purchase and I don’t feel like I was taking across the coals to get the ca More

by Nikolepaul0491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Canon Smith , Dwayne Carter, Brandon Apon
February 16, 2019

Great people Made buying a car a pleasant experience. Great people. Clay was super to work with. We looked at several dealerships but the service at Mazda was More

by jcamp52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Woodward
November 24, 2018

Overpriced They wanted to charge 50 for an oil change even though I get coupons for $20 oil changes. I got got to bring it while I was running other errands. I h More

by Vet4famy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Two different employees in service.
Nov 28, 2018 -

Hendrick Mazda Mall of Georgia responded

Thank you for providing us with feedback about your experience with our facility. We regret to hear that you were so disappointed in the value of cost for the service. Though some of our services cost more than other small body shops and mechanics, we are competitively priced with other dealerships in our area. The difference between a dealership's service department and a body shop is that we use the highest quality products and our parts are covered by Mazda warranty. In the long run, it is more beneficial to pay a bit more for higher quality maintenance items, such as oil changes, brake pads, etc. Please let us know if we can be of help in the future.

Nov 30, 2018 -

Vet4famy responded

That is an absolute lie. I received coupons from your dealer for an oil change at $20. When I purchased my new Mazda and had it serviced at that location, it never costed that much. There is nothing special or benifcial to use Mazda oil and filter. I receive the same coupons on my other vehicles and I have never had the dealer say how fantastic there technicians can fill the fluids and do a 120 pt inspection so you can attempt to charge to much. Nothing at this dealership is on par to my other dealers from service to commodities for customers.

November 19, 2018

Extreamly Happy with Purchase I spoke with Dayton Overstreet and Sam Anefils, they were both extreamly helpful in not only answering my question but working out a price in my budge More

by Bogdan Cline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dayton Overstreet, Sam Anefils, Brandon Apon
June 30, 2018

Bought from once but not again I bought a new 2017 Mazda 3 from them in 2017. I totaled it in 2018 and wanted to return only to find out that 2 other dealers beat their price by $1 More

by gregwilkinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dayton Overstreet, Fabian Jackson, Tracy Whitmire, Derek Satterfield
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