Back

Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
901 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

Directions

By Type

Showing 901 reviews

February 12, 2021

Thanks for the repair service our Benz is back on the road!! repairs where done in a timely manner.. three weeks later Benz is still running great! More

by twspencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
Feb 15, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Twspencer, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

February 12, 2021

Chris did a great job taking care of my car!! Very honest and efficient, followed through on everything. I am comfortable going back to him in the future. More

by tpallay1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 15, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tpallay1961, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

February 09, 2021

I was in the market for a pre-owned Mercedes and Rebecca Laughter was so helpful!! Very knowledgeable and professional, it was a great experience! Responsiveness and availability were also huge pluses :) More

by lydiamae80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Laughter
Feb 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Lydiamae80, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

February 06, 2021

PEOPLE AND SERVICE WERE GREAT!!! DEALERSHIP HAS EVERYTHING NEEDED FOR PEOPLE WAITING ON AUTO TO BE SERVICED AND IS KEPT SUPER CLEAN!!! ALL STAY HEALTHY. More

by JCOHEN95
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. .
Feb 08, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jcohen95, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 06, 2021

This was my easiest car purchase ever! Salesman was wonderful, sales manager was very accommodating, and the price negotiating was smooth and easy. I walked away with a great deal and recommend this de More

by l_oakland
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale
Feb 08, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

L_oakland, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2021

Great customer service! Beautiful dealership also! Rebecca was awesome and got me in last minute for an emergency tire fix and found something with my engine and fixed that ASAP too! More

by Smithbrittani91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Naolu
Feb 08, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Smithbrittani91, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

February 01, 2021

Very professional,thorough and patient.All staff were on top of their areas and finding the vehicle was quick. The facility is state of the art. More

by mboraski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Schockett Excellent 5 star
Feb 02, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Mboraski, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

January 30, 2021

Exceptional service dept., better even than Fletcher Jones. Michael Ortega is top-notch...👍🏻👍🏻 There is nothing more important in building client loyalty than honest, fair, GIT ‘ER DONE results! More

by Hootie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ortega
Feb 02, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hootie, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We're excited to pass your compliments along to Michael and we look forward to serving you again!

January 26, 2021

the very best dealer in all of Charlotte North Carolina. very friendly and were very responsive to all of our needs. enjoyed working with them to have an awesome driving experience More

by erusgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. .
Feb 02, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Erusgo, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2021

Fast, reliable service every time. They always get me in and out quickly so I can get back on the road. Thank you! Keep up the good work. More

by giuliot60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Feb 02, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Giuliot60, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! Feel free to reach out to us if you need anything. Have a wonderful day.

...
47
...