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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
845 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 845 reviews

March 03, 2020

Michael is the best , he goes above and beyond to make sure you are happy with everything. Everyone at Mercedes are friendly , I love all of them !!! More

by alinacdconstruction
Recommend Dealer
Yes
Employees Worked With
Michael Duerr
Mar 05, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Alinacdconstruction, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We forwarded your compliments along to Michael and we look forward to serving you again in the future!

March 02, 2020

Unmatched efficiency and service. I called about a certified used car for my wife we'd seen on line and from the beginning the service received was prompt, professional and courteous. More

by Jack Heard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan boney
Mar 05, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jack Heard, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Thank you for taking the time to leave us with feedback! We forwarded your kind words along to Bryan :) We look forward to serving you again in the future!

February 17, 2020

Professional Service!!! Jonathan delivered my vehicle on a timely manner 1.5 hours away from the dealership! He even took it upon himself to call MBenz to replace an Part ju More

by Liz.Keel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. .
Feb 20, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Liz.keel, reviews like this give us motivation and help us ensure we provide high-quality care. We forwarded your compliments along to Jonathan, we look forward to serving you in the future!

February 05, 2020

Mercedes Benz never disappoints! I came in on a Saturday looking to purchase a GLE and Bryan Boney helped me do just that. From start to finish the whole team was so helpful. I found another color at a diff More

by bobb_ratliff
Recommend Dealer
Yes
Employees Worked With
. ., Bryan boney
Feb 07, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bobb_ratliff, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. I've forwarded your kudos along to Bryan. We look forward to serving you again in the future and we hope that your weekend is fantastic!

February 04, 2020

Sales staff extremely professional and made the car buying experience a very pleasant one. The financial personnel were very helpful with the financing and the car was pristine and ready to go. More

by Halvia16
Recommend Dealer
Yes
Employees Worked With
. ., Tatum Macomson, Bryan boney, Renee Fertwagner, Tyler Johnson
Feb 07, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Halvia16, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We appreciate you taking the time out of your day to leave us with feedback! Have an awesome weekend!

February 01, 2020

Worked with me on a repair. The service guy was very nice, keep me updated. I went to the dealership from South Carolina. I waited for my car to be finished . More

by Margaret
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Feb 04, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Margaret, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations!

January 30, 2020

Excellent repair and service Jon Fortier, as wells the entire team, provided outstanding service to my mother's 2003 S-430 Mercedes, purchased at this dealership. My entire experi More

by kimafadel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Jan 31, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kimafadel, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for this awesome review and for taking the time out of your day! We look forward to serving you in the future!

January 29, 2020

Top notch dealership with professional service personal. Never had a problem at Hendrick Motors Charlotte. I was impressed with everyone's positive attitudes. Will be back. More

by upmanopusx
Recommend Dealer
Yes
Employees Worked With
Mike Duerr
Jan 31, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Upmanopusx, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Thank you for taking the time to let us know how we did!

January 28, 2020

Service was really professional and gave me a great experience like always. I would recommend this dealership to anyone. Love the friendly and professional environment. More

by Endrablack
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Jan 31, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Endrablack, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to leave us with feedback!!!

January 28, 2020

I continue to take my 2013 to Hendrick for all of my service needs. From Tim Calo, to Joey and David and the people who greet me when I pull in, is the reason I continue to go More

by Nbeyes
Recommend Dealer
Yes
Employees Worked With
Tim Calo, Joey and David in Service
Jan 31, 2020 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Nbeyes, thank you for sharing your positive experience! We'll pass your compliments along to Tim, Joey and David. We hope you have a wonderful weekend!

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