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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
861 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 861 reviews

April 18, 2014

SHME ON YOU HENDRICK MERCEDES (SERVICE DEPT) I bought a Mercedes C230 and went to do its first oil change in Charlotte Hendrick Mercedes, and this guys are a xxxxing arrogant. First, they told me More

by jesseSOLO
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
IDK (one of the service employees)
May 09, 2014 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you for leaving feedback regarding your visit. I would like to discuss the issues you referenced above. Please contact me directly at your convenience so we may have a one on one conversation. (704) 972-5251 – Ed Keady, General Manager

April 16, 2014

Sales Experience Sean made our purchase experience a great one. He is such a friendly and professional sales associate. We were just looking and not planning to purc More

by Pawleysgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Taffe
Jul 25, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pawleysgirl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz.

April 16, 2014

Pruchase of E550 with Sean Taffe The purchase of my pre owned E550 was an excellent experience. My Client Advisor was Sean Taffe who gave guidance regarding options and made the proce More

by ilovebenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Taffe
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ilovebenz, thank you for sharing your positive experience!

April 15, 2014

My Hendrick Bying Experience After I mad up my mind with the car I wanted and decided to purchase, I put together what I took to own my ride. Soon I got at the dealership, I put o More

by tshernobile7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smith Brad
Jul 25, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tshernobile7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz.

April 14, 2014

Sean Taffe If you're going to do business with Hendrick Mercedes, you owe it to yourself to work with Sean. In addition to being kind and knowledgeable, he make More

by jpm31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Taffe
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jpm31, we are very happy to have provided you with such a positive experience!

April 12, 2014

2014 GLK 350 Purchase My friends and family have been using Hendrick dealerships for years, but this was my first time. With each visit to Hendrick Motors of Charlotte, I More

by benzguy2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea White
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Benzguy2014, we're so glad that we were able to go above and beyond your expectations!

April 10, 2014

Help, Exactly when we needed it. We depend on our Sprinter, it is our business, our livelihood. When others told us it would be two weeks before they could even look at our van, Hendr More

by DaveCook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Baker
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Davecook, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz!

April 09, 2014

Above and Beyond We had the pleasure of dealing with Sean Taffe at Hendrick Motors-Mercedes Benz. Sean went above and beyond in finding myself and my family the right More

by denise111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Taffee
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Denise111, we are glad we could help!

April 09, 2014

Great Experience The sales and service experience was second to none from the sales and support people to the service team. I was extremely pleased with my purchase an More

by ceq31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Taffe and Bob Prentice
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Ceq31, we are very happy to have provided you with such a positive experience!

April 06, 2014

Excellent Service Hendrick know how to make the car business very enjoyable! Friendly and knowledgeable people at every point made the purchase very easy. Our rep Brad More

by Mountaineer1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Smith
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Mountaineer1989, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz!