My friends and family have been using Hendrick dealerships for years, but this was my first time. With each visit to Hendrick Motors of Charlotte, I was treated with the upmost respect and was never once pressured into buying. On my initial visit, I spoke with Shea White to describe the exact vehicle I wanted. Shea was a great spokesperson for the company and was very easy to work with. I didn’t purchase that day, but I eventually ordered the perfect GLK 350. Even though I didn’t purchase the top of the line Mercedes, I was given top-notch treatment. Shea was my salesperson throughout the whole process and he did an excellent job of contacting me and keeping me informed. He continues to go above and beyond to make sure that I am 100% satisfied with my purchase. With such impeccable customer service, they have created a spokesperson out of me.