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Hendrick Subaru Southpoint

Durham, NC

4.8
248 Reviews

200 Kentington Dr

Durham, NC

27713

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248 Reviews of Hendrick Subaru Southpoint

August 22, 2019

Service Good service. Nice job. Easy and have good coffee while waiting. Easy to book and with email confirmations. Works to please customers. Thank you again More

by Firstlease1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Aug 30, 2019 -

Hendrick Subaru Southpoint responded

Firstlease1, your wonderful feedback and rating mean a lot to us! Thank you for taking the time to share your experience. Have a great day!

August 21, 2019

Fixed dent on passenger door Chandler was great. Hendrick Subaru sales and service people are awesome! Shuttle service makes it easy to just leave your car there for the day. More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler
Aug 21, 2019 -

Hendrick Subaru Southpoint responded

Dear Gina, thank you for your kind comments! We are happy to hear that the shuttle made your visit so convenient! Please let us know if there is anything more we can assist you with!

August 21, 2019

It's all the little things We have had our Subaru for 10 years and we love, love love this dealership's service dept. They always get us in quick. They have a super easy text op More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica and Daniela
Aug 23, 2019 -

Hendrick Subaru Southpoint responded

KW, we're so glad that we were able to go above and beyond your expectations! We appreciate your loyalty and look forward to serving you again in the future!

August 19, 2019

Warranty head-unit repair 2016 Forester Excellent service. Clean location. Great communication. Work was done quickly, efficiently and my car was returned much cleaner than when I brought it More

by Prdillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Soucy
Aug 21, 2019 -

Hendrick Subaru Southpoint responded

Hi Prdillo, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! If there is anything more we can do for you, please let us know!

August 19, 2019

Service appointment Chandler was so helpful with my drop-in service appointment. Pleasant and professional, he made the experience very easy. Though I didn’t have an appo More

by Love my subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler
Aug 21, 2019 -

Hendrick Subaru Southpoint responded

Love My Subaru, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint! Please let us know if there is anything additional that we can do for you!

August 16, 2019

oil change I came in for an oil change and found everything to be well organized. The waiting room is pleasant and quiet and has free WiFi. More

by bwillia7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Higgs
Aug 21, 2019 -

Hendrick Subaru Southpoint responded

Bwillia7, we're glad to hear you enjoyed your visit! Thank you for your recommendation, and have an amazing day!

August 03, 2019

Easy-Peasy! Found just the right pre-owned car there. From the first phone call to well after the sale concluded, it was a great experience. Vincent M made the ne More

by ncleeann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent McLeod
Aug 05, 2019 -

Hendrick Subaru Southpoint responded

Hello ncleeann, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2019

Great experience! I can’t say enough for our salesman Chris Kincaide. He was patient, knowledgeable,, transparent and opinionated in a good way. The rest of the sta More

by Zippy Hippo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kinkaide
Aug 01, 2019 -

Hendrick Subaru Southpoint responded

Zippy Hippo, we always strive to provide top quality service to every client, and are pleased to hear that you enjoyed your experience here at Hendrick Subaru Southpoint! Thank you for sharing your feedback, and welcome to the Subaru Southpoint family!

June 09, 2019

Great Overall Experience I got an awesome deal on a car that I’ve been wanting for a while. John answered all my questions in a genuine and truthful manner. He followed throug More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Christie
Jun 14, 2019 -

Hendrick Subaru Southpoint responded

Dear Nate, thank you for your high star rating! We are so glad to hear that Jon was so helpful during your purchase process. Welcome to the family, and please let us know if there is anything more we can assist you with!

April 28, 2019

Great buying experience I found the salespeople very attentive & helpful, without being overbearing. It's been many years since I bought a new car and worried about the press More

by WRX fangirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon C, Bobby (?), Sandra, Dave M
May 01, 2019 -

Hendrick Subaru Southpoint responded

Wrx Fangirl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint! Thank you for your recommendation and your kind comments. Welcome to the family, and please let us know if you need any more assistance!

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