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Hendrick Subaru Southpoint
Durham, NC
276 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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276 Reviews of Hendrick Subaru Southpoint
August 30, 2019
Maintenance service and repair Everyone at the dealership is extremely friendly and helpful. The service is usually done in a timely manner if waiting. Otherwise there is a shuttle Everyone at the dealership is extremely friendly and helpful. The service is usually done in a timely manner if waiting. Otherwise there is a shuttle service . I would highly recommend this dealership. More
by MB, Chapel Hill
Employees Worked With
Frank Reese
August 30, 2019
Car service oil change Friendly and responsive and explanation of service was good - my contact with mr. Kramer was very positive. Wait time was reasonable. I appreciated th Friendly and responsive and explanation of service was good - my contact with mr. Kramer was very positive. Wait time was reasonable. I appreciated the customer service More
by Tamra
Employees Worked With
Brandon smith
August 30, 2019
Service All of the staff in the Service Dept at Hendrick Subaru Southpoint are fantastic! Took my Outback in for it's reg maintenance and they always go above All of the staff in the Service Dept at Hendrick Subaru Southpoint are fantastic! Took my Outback in for it's reg maintenance and they always go above and beyond. Frank walked around my car with me, checked the tread on the tires and even showed me things to look for under the hood. Much appreciated! More
by Tammy015
Employees Worked With
Frank
August 29, 2019
Great service! I always find the staff friendly and professional. My last visit was just for a state inspection. They took my car right in, kept me posted about th I always find the staff friendly and professional. My last visit was just for a state inspection. They took my car right in, kept me posted about the wait time and got the car ready to go as quickly as they could. I plan to continue to use them for any service needs on my Subaru. More
by Rita
Employees Worked With
Chandler Cashdan
August 29, 2019
Outstanding customer service After a not so great visit to Hendrick Subaru I decided to give them one more try. That’s when I met Jessica McCaffrey. Jessica made sure I received q After a not so great visit to Hendrick Subaru I decided to give them one more try. That’s when I met Jessica McCaffrey. Jessica made sure I received quick top notch service. She kept me apprised of the length of my visit and was just a total professional. When speaking with friends after my visit they too had had very positive experiences with Jessica at Hendrick Subaru. Jessica is young and with this great attitude I predict she will go far. She is a definite asset to this dealership and she has convinced me that it is a place where I can do business. More
by Crowlady
Employees Worked With
Jessica McCaffrey
August 28, 2019
Another wonderful visit! This was another great service visit for our Subaru Forester, as always. Gary took care of us in the service department. He was pleasant & professio This was another great service visit for our Subaru Forester, as always. Gary took care of us in the service department. He was pleasant & professional. We enjoy hanging out in the comfortable waiting area. I appreciate the Hendrick touch! More
by Howard
Employees Worked With
Gary in service.
August 27, 2019
Service I brought my car in for routine maintenance. Jessica McCaffrey was my service tech - she was awesome! I had an appt and she took care of me immediatel I brought my car in for routine maintenance. Jessica McCaffrey was my service tech - she was awesome! I had an appt and she took care of me immediately, told me the wait time, kept me advised during my wait, and my car was done within the time given!!! I will definitely book my service appts with Jessica from now on. Jessica is friendly, polite, and a definite asset to your company. More
by Gracie
Employees Worked With
Jessica McCaffrey
August 26, 2019
Came in for oil change It was time for my oil change. My service advisor was very personable and wanted to make sure everything was done to my satisfaction. She was very eff It was time for my oil change. My service advisor was very personable and wanted to make sure everything was done to my satisfaction. She was very efficient and even lead me out of the service garage. I even got a carwash. More
by Linda
Employees Worked With
Jessica Mccaffrey
August 22, 2019
Service Good service. Nice job. Easy and have good coffee while waiting. Easy to book and with email confirmations. Works to please customers. Thank you again Good service. Nice job. Easy and have good coffee while waiting. Easy to book and with email confirmations. Works to please customers. Thank you again. More
by Firstlease1
Employees Worked With
Katelyn Spinner
August 21, 2019
It's all the little things We have had our Subaru for 10 years and we love, love love this dealership's service dept. They always get us in quick. They have a super easy text op We have had our Subaru for 10 years and we love, love love this dealership's service dept. They always get us in quick. They have a super easy text option for updates or questions on our car's service. A few times they've fixed little repairs with no charge. The service wait room is comfy, with free fancy coffe/tea drinks and snacks. Cubicles, too if you need to work. More
by KW
Employees Worked With
Jessica and Daniela
