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Hendrick Toyota Apex

Apex, NC

5.0
3,426 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,426 Reviews of Hendrick Toyota Apex

August 06, 2025

Service was professionally completed ion time. Service manager was courteous and ensured that all concerns about service were addressed. Due to current construction, the service reception area was More

by Donesimonet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name.
Aug 07, 2025 -

Hendrick Toyota Apex responded

Donesimonet, we are so happy to read such a great review about Hendrick Toyota Apex!

August 06, 2025

Chris Ellis was very helpful and made the process easy for me! Service was great as always. The overall service and maintenance process, along with the professionalism of Chris, made this visit exceptiona More

by Miss Barbara
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
Aug 07, 2025 -

Hendrick Toyota Apex responded

Hi Miss Barbara, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

August 06, 2025

This overall service, car maintenance process and Farra's professionalism, made this visit exceptional for me. As a customer who started visiting Hendrick Apex with my new 2008 Highlander, I have a great de More

by wcdoey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farra
Aug 07, 2025 -

Hendrick Toyota Apex responded

Hi Wcdoey, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

August 06, 2025

This starts looking like a negative review but is not. However, I was finished using H Toyota for Service because of botched appt scheduling, and really poor communication through the website. I came in More

by Ceatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Zothner
Aug 07, 2025 -

Hendrick Toyota Apex responded

Thank you for taking the time to share your experience — we truly appreciate your honesty and your willingness to give us another chance. We’re very sorry to hear about the scheduling and communication issues you’ve encountered in the past, and we understand how frustrating that must have been, especially after navigating construction just to get here. That said, we’re thrilled to hear that Kristie was able to turn things around for you. She genuinely cares about our guests, and we’ll be sure to recognize her for the exceptional service she provided. Thank you again for your kind words and for giving us the opportunity to make it right. We look forward to seeing you again! Safe travels till then Clarke!

August 05, 2025

I was referred to Raymone Maye by one of my friends who worked with him in the past.,He and his manager Terry game me a great deal on a Camry. We chose the green color. More

by clamp.hits_4c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karalynn Kline
Aug 05, 2025 -

Hendrick Toyota Apex responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

August 05, 2025

Top notch service. Kristie was such a wonderful person. They ended up doing my 20k service in 40 minutes!!!! I didn’t have to wait until the next day to pick it up. More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Zothner
Aug 07, 2025 -

Hendrick Toyota Apex responded

Hi Joyce, we are very happy to have provided you with such a positive experience!

August 05, 2025

I had a fantastic experience working with Gerardo Recalde! He’s knowledgeable, professional, and genuinely cares about helping his customers find the right vehicle without any pressure. Gerardo made More

by pilir2212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Recalde
Aug 07, 2025 -

Hendrick Toyota Apex responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 04, 2025

Awesome customer service! Everyone was genuinely nice and helpful. We got our dream family car and the process was smooth and fast. More

by Dee26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafae
Aug 05, 2025 -

Hendrick Toyota Apex responded

Hello Dee26, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2025

I brought my Tacoma in for my 10k service today. Patrick Meece assisted me. He got me in and out quickly! More

by ramanda1192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Meece
Aug 05, 2025 -

Hendrick Toyota Apex responded

Ramanda1192, we are so pleased you enjoyed your visit to Hendrick Toyota Apex! We can't wait to see you again, have a great day.

August 04, 2025

Shout out to Trenton Spigener at Hendrick Toyota Apex! He was outstanding! He was helpful and accommodating of our situation; he even stayed after hours to get us the best deal! Trenton was respectful and More

by Janice Buckner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trenton Spigener
Aug 05, 2025 -

Hendrick Toyota Apex responded

Hello Janice Buckner, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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