
Hendrick Toyota Apex
Apex, NC
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3,426 Reviews of Hendrick Toyota Apex
Service was professionally completed ion time. Service manager was courteous and ensured that all concerns about service were addressed. Due to current construction, the service reception area was Service manager was courteous and ensured that all concerns about service were addressed. Due to current construction, the service reception area was temporarily relocated, but it did not interfere with service process. More
Chris Ellis was very helpful and made the process easy for me! Service was great as always. The overall service and maintenance process, along with the professionalism of Chris, made this visit exceptiona for me! Service was great as always. The overall service and maintenance process, along with the professionalism of Chris, made this visit exceptional for me. He always keeps me updated. More
This overall service, car maintenance process and Farra's professionalism, made this visit exceptional for me. As a customer who started visiting Hendrick Apex with my new 2008 Highlander, I have a great de professionalism, made this visit exceptional for me. As a customer who started visiting Hendrick Apex with my new 2008 Highlander, I have a great deal to compare it with. Anticipating all will continue to be the same. --- Thank you. More
This starts looking like a negative review but is not. However, I was finished using H Toyota for Service because of botched appt scheduling, and really poor communication through the website. I came in However, I was finished using H Toyota for Service because of botched appt scheduling, and really poor communication through the website. I came in today only because my replacement shop sent me there for wiper blades and to look at sunroof. I made an appt but when I arrived, having fought through the construction, I found once again that they had no knowledge of my appt. I was upset and prepared to leave - but then Kristie came to my rescue. She understood and helped me understand what had happened, got wipers installed and set me up to come back for my sun roof. She took a disgruntled customer and with a mile and expertise made things right. This starts like a negative review but it is not. Kristie saved a customer and made up for some unfortunate past experiences. Because of her, I gave a 5 star review and will be back for my sunroof and routine maintenance. Clarke More
I was referred to Raymone Maye by one of my friends who worked with him in the past.,He and his manager Terry game me a great deal on a Camry. We chose the green color. worked with him in the past.,He and his manager Terry game me a great deal on a Camry. We chose the green color. More
Top notch service. Kristie was such a wonderful person. They ended up doing my 20k service in 40 minutes!!!! I didn’t have to wait until the next day to pick it up. Kristie was such a wonderful person. They ended up doing my 20k service in 40 minutes!!!! I didn’t have to wait until the next day to pick it up. A great experience. Highly recommend. More
I had a fantastic experience working with Gerardo Recalde! He’s knowledgeable, professional, and genuinely cares about helping his customers find the right vehicle without any pressure. Gerardo made Recalde! He’s knowledgeable, professional, and genuinely cares about helping his customers find the right vehicle without any pressure. Gerardo made the entire process smooth and stress-free, answering all my questions with patience and honesty. If you’re looking for someone trustworthy and attentive at the dealership, I highly recommend asking for Gerardo. You’ll be in great hands! More
Shout out to Trenton Spigener at Hendrick Toyota Apex! He was outstanding! He was helpful and accommodating of our situation; he even stayed after hours to get us the best deal! Trenton was respectful and He was outstanding! He was helpful and accommodating of our situation; he even stayed after hours to get us the best deal! Trenton was respectful and went above and beyond to help us meet our financial goals. He listened to our preferences and ensured that our RAV 4 was exactly what we wanted! Trenton goes the extra mile (no pun intended) to help his customers! Thank you, Trenton! More