
Hendrick Toyota Apex
Apex, NC
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3,296 Reviews of Hendrick Toyota Apex
Rebecca was very professional and saved me time and money by being very knowledgeable. She is one of the managers and was very pro active! by being very knowledgeable. She is one of the managers and was very pro active! More
Wonderful customer service, to come in on Christmas eve when most people would hate to be working Mat DeJesus was super friendly and and pure joy to interact with. Extremely knowledgeable will recommend hi when most people would hate to be working Mat DeJesus was super friendly and and pure joy to interact with. Extremely knowledgeable will recommend him to everyone. More
I suggest you do not go here. I went to buy a car. First they give a good price. They give a better price again. But little by little, problems start and eventually they get very high interest fro First they give a good price. They give a better price again. But little by little, problems start and eventually they get very high interest from you under various pretexts. They work with a thief bank and finally calculate the interest with me at the rate of $ 9/25 . More
Very pleased with my purchase from this dealership and the great service that Brandon E provided. Definitely will return for another purchase with this dealership!! the great service that Brandon E provided. Definitely will return for another purchase with this dealership!! More
Had my oil changed and tires rotated. What a complete pleasure. I'd certainly return to Hendrick Toyota for service and would tell my friends to do the same... pleasure. I'd certainly return to Hendrick Toyota for service and would tell my friends to do the same... More
As always, I received friendly, prompt, professional, service as well s a straightforward analysis and follow up after the Hendrick’s service team performed my periodic maintenance. service as well s a straightforward analysis and follow up after the Hendrick’s service team performed my periodic maintenance. More
Prompt service, very professional and completed in a timely manner. My vehicle was in for an oil change and tire rotation and I was in and out in under a hour. timely manner. My vehicle was in for an oil change and tire rotation and I was in and out in under a hour. More
Hendrick staff were professional, courteous, knowledgeable, and flexible, from the appointment process, the reception at the service center, the work complex in a timely manner and applying disc knowledgeable, and flexible, from the appointment process, the reception at the service center, the work complex in a timely manner and applying discounts from previous visits. Definitely we’re going to bring both our Toyota vehicles here. The best in the area, by far! Thank you! More
I wanted to share an experience I had at hendrick Toyota I wanted to share an experience I had at hendrick Toyota of apex. We used to buy all of our cars at this location and always had a great experience I wanted to share an experience I had at hendrick Toyota of apex. We used to buy all of our cars at this location and always had a great experience except after tonight. Please do your research before purchasing from this dealership. We were lied to about specs, mocked for wanting to read a contract and rushed to close before the last day of the month with a text message telling us to hurry up. We received a car that wasn’t ready with what we agreed upon and delivered with what looked like stains on the seat after detailing with a side of what looked like bbq sauce on the paint. Our sales agent alstin even talked poorly of other customers to other team members in front of us. If they were difficult and he didn’t like you the whole store knows about it. Nice to your face but you're the joke in the back type of dealership. At the end of the conversation Alstin told us they are okay if we don't do business with them and we can go somewhere else. I didn't know he made that kind of decision for the dealership especially towards a repeating customer We were told from him after explaining we didn’t want him to ruin our relationship with this dealership that management knew of our concern and yet no one reached out. More