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Hendrick Toyota Apex
Apex, NC
3,395 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,395 Reviews of Hendrick Toyota Apex
December 12, 2019
Maintenance Service I am a Hendrick Toyota Lady and I have been taking my car in maintenance service for years. I have brought two cars from them. Yesterday I took my R I am a Hendrick Toyota Lady and I have been taking my car in maintenance service for years. I have brought two cars from them. Yesterday I took my RAV4 in for service and I was greeted with kindness driving my car to the time I left. The service manager was nice and professional. I was told that I will be needing an alignment and tires balance. I will be taking my car back to Hendrick Toyota to have this work done. I don't trust anyone with my vehicle but I do trust Hendrick Toyota technicians. These guys are really good. More
by Shirley G Farmer-Hudson
Employees Worked With
I cannot think of the service manager name. He was very nice and professional.
December 10, 2019
Excellent, Courteous Service Recently had the car in for routine maintenance and an NC State Inspection. The Maintenance and Scheduling staff are knowledgeable and friendly. Sched Recently had the car in for routine maintenance and an NC State Inspection. The Maintenance and Scheduling staff are knowledgeable and friendly. Scheduling system is easy to use, with helpful email and phone reminders. The shuttle service is a huge plus, enabling me to leave the car for service without impinging excessively on my work obligations. More
by Bob
Employees Worked With
Casey Yelverton, Rick Sanchez
December 08, 2019
Awesome dealer! They really care for their customers! I had an awesome experience with my Advisor,Evan. He figured out what was wrong with my car when another dealer didn't. He communicated well explaining had an awesome experience with my Advisor,Evan. He figured out what was wrong with my car when another dealer didn't. He communicated well explaining clearly everything that was done. The tech who worked on my car was also very caring and helpful. This is a good dealership! More
by Rhonda S.
Employees Worked With
Evan Jones
December 07, 2019
Replacing rear struts During the annual inspection the technician noted that the serpentine belt was starting to dry out. Also both rear struts and mounts were starting to During the annual inspection the technician noted that the serpentine belt was starting to dry out. Also both rear struts and mounts were starting to look bad. The structs were covered under our extended warranty. Tim arranged a loaner car for the day it would take. This is a very professional dealership. customer service and work are excellent. More
by andre9999
Employees Worked With
Time Reardon
December 02, 2019
Great service Danielle Brown and all of the other service personnel are friendly, knowledgeable, try to help you find the best price and appointments for your conve Danielle Brown and all of the other service personnel are friendly, knowledgeable, try to help you find the best price and appointments for your convenience. More
by Nancy
Employees Worked With
Danielle, Ann,
November 24, 2019
Excellent service Excellent experience and fast service. I definitely recommend them to my friends and family. I got my car back nice & actually clean. Thank you, Toyot Excellent experience and fast service. I definitely recommend them to my friends and family. I got my car back nice & actually clean. Thank you, Toyota! More
by achiroque
Employees Worked With
Dave Nelson
November 22, 2019
always excellence I always have a good experience when I have my car serviced here. They are always courteous and treat me with respect and have my car done on time. I' I always have a good experience when I have my car serviced here. They are always courteous and treat me with respect and have my car done on time. I'm glad I bought it here. More
by domg47
Employees Worked With
Brian Dean
November 21, 2019
Corolla Service Brought 2016 Corolla in for recall service. While there, several 30,000 mile services were needed and done promptly. Polite and courteous Service Te Brought 2016 Corolla in for recall service. While there, several 30,000 mile services were needed and done promptly. Polite and courteous Service Technicians. Will be back. More
by Pack Man
Employees Worked With
Brian Deal
November 18, 2019
We just purchased our 2018 RAV4 for my daughter.I made an appt with Hendrick Toyota to get another KeyFOB, which is incredibly expensive. During the 12 point inspection the dealer found my brake pads were in appt with Hendrick Toyota to get another KeyFOB, which is incredibly expensive. During the 12 point inspection the dealer found my brake pads were in desperate need of replacement. Had they not performed this inspection I fear the repair cost would have been much higher. More
by Z E
Employees Worked With
Forgot
November 18, 2019
Tundra Service Quick no hassle service with details of the work performed. Was able to schedule the appointment and get in / out with no problems. Brian did a great Quick no hassle service with details of the work performed. Was able to schedule the appointment and get in / out with no problems. Brian did a great job also. More
by horace.mason
Employees Worked With
Brian Dean
