Hendrick Toyota Apex

Always great service Once again, great service for my vehicle. I had to get new brake pads all around and turn the rotors. Estimate was at least four hours but the service Once again, great service for my vehicle. I had to get new brake pads all around and turn the rotors. Estimate was at least four hours but the service tech got done earlier than estimated. They always provide a great customer experience. More

5K /6mo inspection Very friendly, quick and professional. I had been a Nissan owner for over 20 years before switching to Toyota. As a former Hendrick employee, this was Very friendly, quick and professional. I had been a Nissan owner for over 20 years before switching to Toyota. As a former Hendrick employee, this was my first experience with Hendrick Toyota of Apex as a customer and it was gratifying to experience the quality and level of professionalism that surpassed the excellent care I was used to from Leith Nissan. More

Excellent service very good work;I got the feeling the dealership has the customer's best interest at heart sought advise on future maintenance; Don Silvester,asst s very good work;I got the feeling the dealership has the customer's best interest at heart sought advise on future maintenance; Don Silvester,asst service mgr, steered me clear of not needed maintenance More

Good honest service Hendricks has treated me so well over the years-often telling me I didn’t need work I was willing to pay for. This time I needed some extra things I h Hendricks has treated me so well over the years-often telling me I didn’t need work I was willing to pay for. This time I needed some extra things I hadn’t anticipated. They have so much good capital with me I authorized it without hesitation. They do more than take good care of my car-they take good care of my family! More

Oil Change and Tire Rotation I worked with service manager for many years. He has been straight forward and makes recommendations. I am not easily moved and I like them. I worked with service manager for many years. He has been straight forward and makes recommendations. I am not easily moved and I like them. More

Transmission check I called Toyota to see if I could have my transmission checked. Kyle assisted me when I called. He was very knowledgeable and made me feel like I wa I called Toyota to see if I could have my transmission checked. Kyle assisted me when I called. He was very knowledgeable and made me feel like I wasn't going to be taken advantage of. When he called me back to give me the news (good news) he did kindly tell me there was a few fluids that should be looked at. I will be back for maintenance! More

6 months service after purchase My husband and I are very satisfied with the service of our Toyota . Don who took the car information was very nice and very professional. Even thou My husband and I are very satisfied with the service of our Toyota . Don who took the car information was very nice and very professional. Even though we're worried that we came a little bit late because we lost our direction, he told us not to to worry. He even kept his promise of the service finishing in an hour!! . To top it, we had the car washed. I will from now on recommend Hendricks to friends and family for their car needs More

40,000 mile service It is always a pleasant experience to go there for service. Caitlin meets me at my appointed time and communicates with me through the process. I rece It is always a pleasant experience to go there for service. Caitlin meets me at my appointed time and communicates with me through the process. I receive reminders via email and text when it's time for my service which is helpful for me.. Everybody is efficient and friendly and I love the free lifetime car washes. More

Service department Had an appointment to have my Rav4 serviced, and was in and out in no time. The service advisor was amazing and helpful. Looking forward to dealing wi Had an appointment to have my Rav4 serviced, and was in and out in no time. The service advisor was amazing and helpful. Looking forward to dealing with them again. More

service visit Scheduling was easy with an appointment that was convenient for my schedule & without delay, Service rep was friendly, response was quick as soon as Scheduling was easy with an appointment that was convenient for my schedule & without delay, Service rep was friendly, response was quick as soon as I pulled into the dealership & they were finished changing my oil, rotating my tires, etc within 30 min of my arrival!. Waiting area was comfortable & free beverage was very nice. A most surprisingly, pleasant experience. More