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Hendrick Toyota Apex

Apex, NC

5.0
3,319 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,319 Reviews of Hendrick Toyota Apex

April 11, 2019

Great and fast service Mr.Dean did an great job, he got me in and out within an timely matter! Love this place, will see you guy's in 5k miles More

by Rottieking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean
Apr 23, 2019 -

Hendrick Toyota Apex responded

We appreciate your positive review about your recent experience with us!

April 11, 2019

Disappointed! Combine distance, unfavorable traffic, limited capacity for service dealership as major obstacles & reasons to consider all others first!!! However, More

by Godfather!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
My rep, DON was however EXCEPTIONAL!!
Apr 23, 2019 -

Hendrick Toyota Apex responded

We are disappointed to hear that you did not have a more positive experience with us at Hendrick Toyota Apex.

April 08, 2019

Very poor service on 3 occasions. I have received poor service on at least 3 occasions with Hendrick Toyota of Apex. Over charged for an oil change on my 2013 Highlander along with re More

by wylie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Flick
Apr 16, 2019 -

Hendrick Toyota Apex responded

Hi Wylie, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (919) 335-1589 when you can so we can address this situation directly. Thank you and have a great day.

April 07, 2019

Maintenance was accomplished quickly and efficiently. Tony During the wait for maintenance a sales person, Dominic, approached me to provide an offer to trade in our car. If I wanted an offer I would ask for More

by ronwells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 16, 2019 -

Hendrick Toyota Apex responded

Ronwells, thanks for your praise and kind comments about our team.

April 06, 2019

Excellent Alstin Vanderford provided an excellent sales experience. He listened and answered all of my questions and was interested in trying to meet my requir More

by canes500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 16, 2019 -

Hendrick Toyota Apex responded

Canes500, we are very happy we could provide you with a positive experience!

April 05, 2019

Service review Brian Dean assisted me when I took my car in to be serviced. He is a great customer service representative. He is very knowledgeable and polite. He h More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean,Brian
Apr 16, 2019 -

Hendrick Toyota Apex responded

Hi Lynn, we are very happy to have provided you with such a positive experience!

April 04, 2019

new car purchase Tray sales manager and Dan salesman work extremely hard to gain my business and put a deal together that worked for me.. they went the extra mile to m More

by Willbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tray and Dan
Apr 10, 2019 -

Hendrick Toyota Apex responded

Willbill, thank you for your kind words and this wonderful review!

April 03, 2019

Very Nice Hendrick Toyota Apex is reliable in that they get you in at your appointed. Wonderfully Place. got expected results .. little bit high in price. More

by SACHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ennis, Alyss
Apr 05, 2019 -

Hendrick Toyota Apex responded

Sachin, your wonderful feedback and rating mean a lot to us.

April 01, 2019

Reliable and accurate service. Hendrick Toyota Apex is reliable in that they get you in at your appointed time and accurate by the fact they only charge you for work that's needed o More

by CarolinaCarGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Green
Apr 05, 2019 -

Hendrick Toyota Apex responded

Carolinacarguy, we are so happy to read such a great review about Hendrick Toyota Apex!

March 29, 2019

Hendrick Toyota Apex Never Disappoints All of my visits, other than oil changes, are the result of a dash light coming on . I trust Hendrick Toyota Apex to give me the correct diagnosis an More

by WANDINI18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Flick
Apr 05, 2019 -

Hendrick Toyota Apex responded

Wandini18, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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