Hendrick Toyota Apex

Can’t say enough about this dealership. 5 star From the manager to the product specialist everyone was knowledgeable, helpful and pleasant to work with. They really wanted my business and did a gre From the manager to the product specialist everyone was knowledgeable, helpful and pleasant to work with. They really wanted my business and did a great job. More

Terrible (this time) The records were not updated from the previous oil change so the tech performed an unnecessary oil change (it was not due until another 3000 miles) Ti The records were not updated from the previous oil change so the tech performed an unnecessary oil change (it was not due until another 3000 miles) Tire pressure was left unchecked. Promised a car wash and was returned without one. More

My time is valuable!! Looking for 2 new vehicles. The salesmen always have to xx. with the mgrs. while customers are left hanging - only to be told mgr. has several more Looking for 2 new vehicles. The salesmen always have to xx. with the mgrs. while customers are left hanging - only to be told mgr. has several more salesmen to get to before the one we were working with. Only one mgr. on duty today??. Salesman was nice, but his hands were tied. Now I know why so many people go to Carmax. Will not be buying our 2 new vehicles here. More

Phenomenal service My first experience with Hendrick was great! My service advisor Bee Nguyen was polite, professional and knowledgeable. I just moved from WPB Florida a My first experience with Hendrick was great! My service advisor Bee Nguyen was polite, professional and knowledgeable. I just moved from WPB Florida and really felt welcome! Amenities at the dealership are very nice as well. More

unhappy Billed for service that wasn't done. Did not offer car wash. High cost for what was done-$66. foe oil change and had car for over 2 hours. Billed for service that wasn't done. Did not offer car wash. High cost for what was done-$66. foe oil change and had car for over 2 hours. More

Want a great deal on a new vehicle go to Hendrick Toyota Had a great experience at Hendrick Toyota of Apex bought a new vehicle was highly satisfied in all areas. Great service and honesty A+1. Had a great experience at Hendrick Toyota of Apex bought a new vehicle was highly satisfied in all areas. Great service and honesty A+1. More

Hendrick Toyota of Apex is worth your time! I dread having to take the car in for service. I have been to other dealers in the area but Hendrick Toyota of Apex is worth my drive from Wake Forest I dread having to take the car in for service. I have been to other dealers in the area but Hendrick Toyota of Apex is worth my drive from Wake Forest! The staff is very professional and attentive to my needs and requests. Keep up the Great work guys! More

Great service Had a great experience at Hendrick. They performed regular maintenance quickly. Brian Dean, service lane manager, is personable and a delight to wor Had a great experience at Hendrick. They performed regular maintenance quickly. Brian Dean, service lane manager, is personable and a delight to work with. Gave me important info about the oil change program, post two-year Toyota Care. I also appreciate the comfortable waiting area - complete with popcorn and coffee! More

Professional and Personable! The Service Department efficiently set my appointment. Upon my arrival, service techs presented my paperwork correctly. A timeline was presented and The Service Department efficiently set my appointment. Upon my arrival, service techs presented my paperwork correctly. A timeline was presented and met! All work was done as expected. I have great confidence in my Prius and great satisfaction with the service/support team. John, my service tech manager, was professional, knowledgeable, and personable! A great team. Hendrick Toyota of Alex is always immaculately kept. They have pride in their product and service. A perfect 10!!! More