Hendrick Toyota Apex

The home whole experience was wonderful and I would recommen It was really easy and simple to work with people and they were really patient with us the whole buying experience was wonderful I never had this kind It was really easy and simple to work with people and they were really patient with us the whole buying experience was wonderful I never had this kind of experience somewhere else so I would recommend anyone to come and visit. More

Bait and Switch Was quoted one price on the phone, got to the dealership after driving 45min and waiting for another 30 just to be told there was a “mix up” in stoc Was quoted one price on the phone, got to the dealership after driving 45min and waiting for another 30 just to be told there was a “mix up” in stock numbers and the car I wanted was $1500 more. They were unwilling to keep their word. Manager didn’t even apologize for their mistake on my way out the door. I’ll never get those three hours back...I guess I’ll buy my 5th Toyota in 5 years from somewhere else. More

Excellent service! I was out dropping off hurricane Florence donations for a local animal rescue and stopped by to set up an appointment for service on my Sequoia since I was out dropping off hurricane Florence donations for a local animal rescue and stopped by to set up an appointment for service on my Sequoia since I was passing by them. The big red triangle reminder was glaring in my face for days while I was driving supplies to storm damaged towns! The service department was like "let us take it in now and get you back on the road". They gave me a loaner so I could continue making pickups and deliveries and kept me updated on the status. Great service team! Good people! More

Excellent, Courteous and Prompt Service I have been taking my vehicle to Hendrick Toyota for service for 5 years and have always had a positive experience. I will purchase my next vehicle th I have been taking my vehicle to Hendrick Toyota for service for 5 years and have always had a positive experience. I will purchase my next vehicle there. More

15000 mile Service and Annual NC Inspection Overall excellent service visit. The service representative greeted me promptly. The service representative keep me well informed about the services b Overall excellent service visit. The service representative greeted me promptly. The service representative keep me well informed about the services being performed on my RAV4 The service representative was very helpful and recommended additional services on my RAV 4 which I accepted to be completed. The service on my RAV4 was completed on time. The service representative was excellent and explained all the services completed on my RAV4. More

Professional and friendly Good communication in prompting service appointment and also while in dealership.All staff very friendly and pleasant to deal with.Car in for service Good communication in prompting service appointment and also while in dealership.All staff very friendly and pleasant to deal with.Car in for service and CVT software update. Time taken to do the work was two and a half hours which was what I was told on arrival.Actually the time went relatively quickly spent in comfortable waiting area.Good supply of snacks and drinks to help the waiting go smoothly.All facilities and departments vey clean with plenty of lighting. Ten out of ten for Joad and P. Jogodka - thank you. Chris Bovett More

Exceeds Expectations I have been using Hendrick Toyota for 10 years - this was, by far, the best service interation ever! Very timely and friendly service. Thank you I have been using Hendrick Toyota for 10 years - this was, by far, the best service interation ever! Very timely and friendly service. Thank you More

Such a difference! In past years I had to use a dealership in Auto park Cary because of the two year warranty after purchasing a vehicle from them. I didn't even use my In past years I had to use a dealership in Auto park Cary because of the two year warranty after purchasing a vehicle from them. I didn't even use my last fee oil change because $60 is not worth spending a whole day frustrated. Brian at Apex was awesome. I used the shuttle home and back and they went around my schedule!!! Brian did everything he could to make sure I got my car in time to pick kids up from school. I was early! Thanks Brian! More

5000 mile service Very professional people,went in for 5000 mile service n was quick n even washed my vehicle. The service manager Bryan was very helpful on an issue I Very professional people,went in for 5000 mile service n was quick n even washed my vehicle. The service manager Bryan was very helpful on an issue I had n took care of it,would highly recommend this dealership. More

Oil change service at Hendrick Toyota in Apex Great service, from start (when Toyota sent me a mail that I had some unused free service that was expiring), through the booking (I called and they h Great service, from start (when Toyota sent me a mail that I had some unused free service that was expiring), through the booking (I called and they had my service data immediately, without me saying my name), until the end (when I waited in the customer room while they did the job). Great place and great service! More