
Hendrick Toyota Apex
Apex, NC
Filter Reviews by Keyword
By Type
3,371 Reviews of Hendrick Toyota Apex
5000 mile service Very professional people,went in for 5000 mile service n was quick n even washed my vehicle. The service manager Bryan was very helpful on an issue I Very professional people,went in for 5000 mile service n was quick n even washed my vehicle. The service manager Bryan was very helpful on an issue I had n took care of it,would highly recommend this dealership. More
Oil change service at Hendrick Toyota in Apex Great service, from start (when Toyota sent me a mail that I had some unused free service that was expiring), through the booking (I called and they h Great service, from start (when Toyota sent me a mail that I had some unused free service that was expiring), through the booking (I called and they had my service data immediately, without me saying my name), until the end (when I waited in the customer room while they did the job). Great place and great service! More
Excellent Dealership and Sales Department Worked with Anthony Cray, Sales Agent, and he was outstanding. He was very patient and provided a great deal on a new 2018 Camry SE. Anthony made th Worked with Anthony Cray, Sales Agent, and he was outstanding. He was very patient and provided a great deal on a new 2018 Camry SE. Anthony made the buying process easy and efficient. More
Went to purchase new car Steve O took excellent care of us. He explained all the options with car. Got it totally ready to take home. Steve filled the car with gas. All this w Steve O took excellent care of us. He explained all the options with car. Got it totally ready to take home. Steve filled the car with gas. All this was done with no appointment. More
Service Department Amber Boeger, did an outstanding job. Great experience from start to service technician did a great job. Valet was polite.my was clean. Overall great Amber Boeger, did an outstanding job. Great experience from start to service technician did a great job. Valet was polite.my was clean. Overall great job. More
Renata Carter Worked with Oneil and Brandon sales rep. they are awesome!! I recommend them for anyone looking to purchase a vehicle. And them manager Michael was h Worked with Oneil and Brandon sales rep. they are awesome!! I recommend them for anyone looking to purchase a vehicle. And them manager Michael was helpful. Everyone was great and friendly. In the finance department was fantastic made the whole process very simple. Thank you all for the wonderful service! More
95,000 miles check. I gave the above "excellence" because the dealer was very knowledgeable of the work that had to be done on my vehicle. He explained in detailed, and I gave the above "excellence" because the dealer was very knowledgeable of the work that had to be done on my vehicle. He explained in detailed, and my vehicles is performing as it did on the day I brought it! More
Great Deal, Professional Staff! Started the buying process on line. Went very smoothly. Received all the info I requested, promptly. Price quoted was very competitive, and we had to Started the buying process on line. Went very smoothly. Received all the info I requested, promptly. Price quoted was very competitive, and we had to wonder if we would actually be able to purchase the vehicle for that price. We Did! Salesman was very professional and knowlegable. No oversell of add ons During the paperwork. More
I thoroughly enjoyed my car buying experience at Hendrix Toy I went to look at a used car purchase but with the price and discounts offered on new vehicles, I was excited to be able to purchase a new car. The sa I went to look at a used car purchase but with the price and discounts offered on new vehicles, I was excited to be able to purchase a new car. The sales staff answered all my questions and we were able to negotiate a great price. More
Puppy mill for autos Very disorganized, and they have no respect for you as a customer. It took me 8 hrs start to finish to purchase a new Toyota there. Huge turnover of e Very disorganized, and they have no respect for you as a customer. It took me 8 hrs start to finish to purchase a new Toyota there. Huge turnover of employees. Don't expect to see the same people there if you return. The "add on" price sticker will have you spending thousands more than you expected if you don't refuse them. (the add on items are only worth 20% of the listed prices anyway) Service is slow and no one values your time or the money you have spent there. They will send you out the door of the service shop with the "you are all set now" statement even though they didn't fix the problems. There are many better dealerships out there and you will be much happier you did, trust me. I will never return to that dealer and because of them, I will never give Toyota my money again. Toyota needs to tighten up on dealerships like this. More