Hendrick Toyota Apex

Not satisfied with the service Doesn't look like they have experienced service personnel, not satisfied, rework and more visit to fix the issues, not reporting the recommendations c Doesn't look like they have experienced service personnel, not satisfied, rework and more visit to fix the issues, not reporting the recommendations correctly, not checking this history properly.. More

Excellent Service. We took our Highlander in for 55k service. Brian Dean called to let me know that we needed brakes on all 4 wheels. They finished the work same day. I We took our Highlander in for 55k service. Brian Dean called to let me know that we needed brakes on all 4 wheels. They finished the work same day. I am most impresses by how quickly I am greeted when I pull into the facility. We have never had a problem with this dealer sales or service. Staff is very courteous and helpful. More

Distress Help Rendered Thinking I needed air when my tire light came on, I immediately drove to Hendrick. Alas, I was told a nail was lodged in my tire at such a point it co Thinking I needed air when my tire light came on, I immediately drove to Hendrick. Alas, I was told a nail was lodged in my tire at such a point it could not be fixed and it was 5 minutes to closing.. The tire was inflated and I returned early the next day to need two new front tires to maintain proper car balance. The team was wonderful and performed the installation rapidly and gave me the other good tire to use for a spare. Thank you Hendrick for excellent service each time I come there. More

A satisfied customer My service adviser at Anderson Toyota Mr. Grey has been always helpful in advising me the service needs of my all three Toyota vehicles purchased from My service adviser at Anderson Toyota Mr. Grey has been always helpful in advising me the service needs of my all three Toyota vehicles purchased from Fred Anderson. He is very courteous and friendly. More

The Best Dealer Service Department I bought my Toyota Corolla at Hendrick Toyota Scion Apex three (3) years ago and keep coming back for all the Maintenance at specified mileage. I tru I bought my Toyota Corolla at Hendrick Toyota Scion Apex three (3) years ago and keep coming back for all the Maintenance at specified mileage. I trust their Service Department completely. Brian Flick is in charge of it all and the employees reflect his attention to Detail. I have moved so I am now over 35 miles away and putting a lot more miles on it. I have a special Assistant, Brian Dean, who always looks after my car -- I explain a problem I am having, he goes over and explains a possible solution and its cost and leaves the decision up to me!. Had an errand this time while my car was being serviced -- no problem; I was chauffeured over to get my hair done and picked up gain as soon as I called. They caught the problem when it was serviced in April. After reviewing that full service report, they notified me the problem would cause a problem in the future, so I called and go an appointment. Voila, all done - and a free car wash! Awesome! More

state inspection Don Silverman greeted me with a smile has a great personality. He was very professional and my car was done in less than an hour. Always have had a Don Silverman greeted me with a smile has a great personality. He was very professional and my car was done in less than an hour. Always have had a good experience with this dealership and staff. Will continue to use Hendrick Toyota. Sandy Wagner More

Good quick service Came for 10000 miles service. Done quickly and no hassle Was explained about the work to be performed Nice of them to wash the car before bringi Came for 10000 miles service. Done quickly and no hassle Was explained about the work to be performed Nice of them to wash the car before bringing out for me. Suggested for next appointment. Over all job well done. More

Hendrick Service = Customer Comfort Everything about the Hendrick experience is customer focused. It begins with the user friendly website which makes scheduling and communication a bree Everything about the Hendrick experience is customer focused. It begins with the user friendly website which makes scheduling and communication a breeze, Once I was at the dealership for my appointment, my technician was super friendly and fast. I received status updates while waiting so that I could know exactly what to expect and how long it would take to complete. I know this sounds like a scripted commercial but they really are just great. Thanks! More

Great Service The state inspection and 35,000 miles service started on time and was completed before the scheduled time. We are very satisfied with the work perform The state inspection and 35,000 miles service started on time and was completed before the scheduled time. We are very satisfied with the work performed. The atmosphere in the "service office area' was business-like and friendly. People were smiling. Great job!! More

Another excellent visit to Hendrick Toyota..! As usual, my visit to Hendrick Toyota yesterday was EXCELLENT. Amber Boeger was SO helpful, kind, and professional. I would never go anywhere else e As usual, my visit to Hendrick Toyota yesterday was EXCELLENT. Amber Boeger was SO helpful, kind, and professional. I would never go anywhere else except to Hendrick -- been going there for years and will keep on...! Every time I go in, I'm always so pleased with the service and with the service managers. I've never had a bad experience there. I've already recommended Hendrick to a few people..! More