
Hendrick Toyota Apex
Apex, NC
Filter Reviews by Keyword
By Type
3,308 Reviews of Hendrick Toyota Apex
Good as usual Bought my 2011 Sienna there and Hendrick Toyota is the only place it has been serviced since I purchased it. Good service,. friendly people, no compl Bought my 2011 Sienna there and Hendrick Toyota is the only place it has been serviced since I purchased it. Good service,. friendly people, no complaints More
Wow...! I've always received excellent service here, but the personal attention and service I received yesterday was the absolute best I've EVER had, anywhere I've always received excellent service here, but the personal attention and service I received yesterday was the absolute best I've EVER had, anywhere..! More
Excellent Service I visited Hendrick of Apex on Wednesday 6/21/17 for 20,000 mile service. I had scheduled an appointment for 2:15 but arrived there at 1:00. I was gr I visited Hendrick of Apex on Wednesday 6/21/17 for 20,000 mile service. I had scheduled an appointment for 2:15 but arrived there at 1:00. I was greeted by Matthew Chandler. He was professional. The work was completed within an hour. When I arrived to pick up my vehicle it was parked out in front waiting and ready to go. This was the best and fastest service I have received anywhere. Thank you for a great experience and excellent service. More
Good experince Very helpful people and made things very simple. I'd recommend for all. They did everything for me. They showed me all features of the car and the ser Very helpful people and made things very simple. I'd recommend for all. They did everything for me. They showed me all features of the car and the services. More
Great Service My service representative, Danielle, does a great job of making sure I get what I need. Everyone at the dealership bends over backwards to be helpful. My service representative, Danielle, does a great job of making sure I get what I need. Everyone at the dealership bends over backwards to be helpful. At my recent service, I didn't realize that the digital speed display had been changed until I started driving. I came back and within minutes, a technician explained to me how to change the display to show the speed and then what else I could do with this feature. Also, everyone is super polite even when what I have done may not be the most convenient for them. Yesterday, I had no wait time beyond the time it took for a routine maintenance check and State inspection (less than an hour). More
Service I have bought two Camry's at this dealership and always been impressed. The service department is great and never pressures customer's for service tha I have bought two Camry's at this dealership and always been impressed. The service department is great and never pressures customer's for service that is not needed. More
175 K Miles and Still Going Strong These guys are the reason I'm able to keep this monster of a truck on the road for all of these years. I saved a bit on this last service visit as wel These guys are the reason I'm able to keep this monster of a truck on the road for all of these years. I saved a bit on this last service visit as well. Their 'maintenance report' is new to me (it gets emailed directly to me while I'm waiting for the truck to get serviced so that I can plan my next service visit right then and there ; even though it's still 5000 miles before I even have to handle that next visit) I like the option to be able to plan this way, and the service advisors (this time David Spicer) deal with me honestly and openly so that I can make an informed decision about what the truck needs worked on now, and what can wait until a little bit later. Thanks guys and gals of Hendrick Toyota ! More
Service 50,000 miles Knowledgeable staff. The service personal was friendly. The service completed in time. Waiting room had wireless so that I could work. The staff he Knowledgeable staff. The service personal was friendly. The service completed in time. Waiting room had wireless so that I could work. The staff helped me with questions after the service. More
Unpleasant experience this time My oil change and tire rotation turned into 2 additional trips to get tire pressure light off. On 3rd visit service manager took over unfortunately My oil change and tire rotation turned into 2 additional trips to get tire pressure light off. On 3rd visit service manager took over unfortunately 4 hours later I had to take my car into another tire place for the same problem. Out of this seven or eight times I had my car serviced for the same reason I've had to return at least once every time. No matter my alerting the severce advisor. But this is the first time the service advisor seemed to know more than I the owner and didn't seem sympathetic to my frustration I love hendrick Toyota but this is an experience to forget 😟😟 More
Excellent fast service As always exceptional customer service. My vehicle is always completed within a short time and they go over in detail all the services that were perfo As always exceptional customer service. My vehicle is always completed within a short time and they go over in detail all the services that were performed More