
Hendrick Toyota Apex
Apex, NC
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3,383 Reviews of Hendrick Toyota Apex
Out of State service I am working in NC and before driving back home in Ohio i wanted to get an oil change and make sure my 2005 Solara had no issues. The Toyota dealersh I am working in NC and before driving back home in Ohio i wanted to get an oil change and make sure my 2005 Solara had no issues. The Toyota dealership back home had been monitoring an issue and sure enough it was necessary to have the work done. The service staff were great! I waited on the car and they worked hard to complete the work before closing so I had my car. They told me exactly what needed to be done and estimated the cost, which actually was more than the final amount. The car runs fantastic and I certainly feel very safe driving back to Ohio now. I would definitely go back to them if i have further issues. More
great experience They were ready when I arrived, and went straight to work. Everyone was pleasant and very professional. I will return! And the service center was They were ready when I arrived, and went straight to work. Everyone was pleasant and very professional. I will return! And the service center was very clean and welcoming. More
Always a pleasant visit I purchased my first vehicle from this dealership in 2013 and have been going to them since. Their staff is very polite, friendly, and knowledgeable. I purchased my first vehicle from this dealership in 2013 and have been going to them since. Their staff is very polite, friendly, and knowledgeable. More
Knowledgable Staff Always great service and Amber is the best of the best service managers. Amber communicates well and explains what repairs are required. Amber alway Always great service and Amber is the best of the best service managers. Amber communicates well and explains what repairs are required. Amber always answers my questions and manages to set my mind at ease. Excellent service management, excellent service, and always a friendly staff all around. More
FANTASTIC!!!! 35 K mile service ... In on time and out as promised... The service technician went over the bill in detail and answered all my questions 35 K mile service ... In on time and out as promised... The service technician went over the bill in detail and answered all my questions More
Awesome dealership after going to a different Toyota dealership and experiencing a horrible experience I went to Hendrick Toyota and never look back ! They took care of after going to a different Toyota dealership and experiencing a horrible experience I went to Hendrick Toyota and never look back ! They took care of my problem and did the service very quickly! The service team was very courteous and responsive to all my needs . They have earned a new customer More
service excellence showed up early for appt, car was written up, returned to me in under 45 min washed and ready to go. Service rep (Danielle) is absolutely incredible. showed up early for appt, car was written up, returned to me in under 45 min washed and ready to go. Service rep (Danielle) is absolutely incredible. Explained everything in detail, texted me when car was ready and had all my paperwork ready in seconds. Great Job. More
6 month service I dropped off my RAV4 Hybrid before opening hours on Sunday and left my keys in the drop box with the information provided on the form (6 month servic I dropped off my RAV4 Hybrid before opening hours on Sunday and left my keys in the drop box with the information provided on the form (6 month service). The dealership opened at 12:00pm and I received a call by 1:15pm that my car had been serviced and ready for pickup. More
30,000 check up I want to say - Alex Stokes - my service advisor was GREAT! Everything was explained well and he went above and beyond what I expected. Thank You! I want to say - Alex Stokes - my service advisor was GREAT! Everything was explained well and he went above and beyond what I expected. Thank You! More
Excellent service. Danielle Christie does a great job. It's always a pleasure dealing with her. My vehicle was serviced promptly and correctly. I would highly recommend Danielle Christie does a great job. It's always a pleasure dealing with her. My vehicle was serviced promptly and correctly. I would highly recommend her and the dealership to anyone needing to have their vehicle serviced. More