Hendrick Toyota Apex

13k dealer "admin fees" because the car says "TRD"? Talk about full of themselves. MAJOR RED FLAG "RIP YOU OFF" DEALERSHIP. Even ONE star is too many. Talk about full of themselves. MAJOR RED FLAG "RIP YOU OFF" DEALERSHIP. Even ONE star is too many. More

Jamie was very helpful and professional. She listened to my concern after the purchase and helped guide me on the next steps. Great customer service overall. She listened to my concern after the purchase and helped guide me on the next steps. Great customer service overall. More

Great service rep upon arrival with Isaiah at 7:00am! 150K service on my 2016 Toyota Sequoia. Multi point inspection found a leaking top radiator hose. Accepted the repair and was out of dealership with 150K service on my 2016 Toyota Sequoia. Multi point inspection found a leaking top radiator hose. Accepted the repair and was out of dealership with all services preformed from oil & filter, new wiper blades,tire rotation, radiator flush and fluids topped, and air conditioning and evaporator coil and cabin filter replaced in a timely fashion. Only 30” over the promised timeframe of 2 hours. Not sure if the Indy pit crew was helping, but was very pleased to say the least. As a side note, their newly renovated and expanded Service facility is over the top. Having been and toured a NASCAR service and race car motor build facility in Mooresville,NC , there is no 15 second rule not to eat your sandwich for lunch if you should drop it on the floor! Beautiful brick and floor finish at this Hendrick Dealership as are all the waiting facilities and clean bathrooms! Take your car and your kids! An absolutely wonderful experience at Hendrick Toyota of Apex’, NC. More

Monica made buying our van as pleasurable an experience as possible at a car dealership. She helped us find the car that fit our needs in a timely way. as possible at a car dealership. She helped us find the car that fit our needs in a timely way. More

Excellent agency. We were very impressed with our sales team member Darrin Locking. He was focused on finding the best choice for our driving history, ongoing needs a We were very impressed with our sales team member Darrin Locking. He was focused on finding the best choice for our driving history, ongoing needs and budget. There was no upscale pressure or inaccurate information. The finance team member was also very helpful More

Kashone Maye was pleasant and easy to work with. There was no high pressure, and he answered all our questions. There was no high pressure, and he answered all our questions. More

Huge shoutout to David Thornbury and Winston for an outstanding experience! David was knowledgeable, attentive, and took the time to help us find the perfect truck while answering all of our questions outstanding experience! David was knowledgeable, attentive, and took the time to help us find the perfect truck while answering all of our questions along the way. Winston made the financing process smooth and easy to understand with his professionalism and friendly attitude. This is our second time working with David and we truly appreciated his help and highly recommend working with him! More

I recently purchased my second vehicle from Hendrick Toyota, and once again David Thornbury made the entire experience outstanding. He is always a delight to work with—friendly, professional, and genuin Toyota, and once again David Thornbury made the entire experience outstanding. He is always a delight to work with—friendly, professional, and genuinely committed to helping his customers find the right vehicle. David’s knowledge of the inventory, financing options, and overall car-buying process is second to none. He takes the time to answer every question thoroughly and makes sure you feel comfortable and informed every step of the way. There was never any pressure, just honest guidance and exceptional customer service. Buying a second car through David was an easy decision because of the trust and confidence he has earned. If you’re looking for someone who is knowledgeable, reliable, and truly cares about his customers, I highly recommend working with David Thornbury at Hendrick Toyota. More

Have to wait almost 1 hour to get a ride home. It took too long to get a recall fixed ( >8 hours) It took too long to get a recall fixed ( >8 hours) More

Great dealership to work with! The staff is welcoming, service is good and most importantly you’re treated like a customer and not a number. Thanks Kenny!! The staff is welcoming, service is good and most importantly you’re treated like a customer and not a number. Thanks Kenny!! More