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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,148 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,148 reviews

October 02, 2024

Jordon in the Service department went out of his way to accommodate, my schedule. Great Service. More

by dmk
Recommend Dealer
Yes
Employees Worked With
Jordan Gladden
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Oct 05, 2024 -

Hendrick Toyota Concord responded

Ensuring convenience and top quality care for our customers is always a priority. We look forward to assisting you again in the future. Vernita, Customer Relations Manager

October 02, 2024

Every time I enter the dealership I’m greeted by staff. Everyone is very professional and attentive. My regular service advisor left but I feel comfortable with any of the other service advisors. I’ve bee More

by paulettearley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Chris Haynes, Jay Moore, Abadi Almasri, Brandon Chestnutt
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Oct 04, 2024 -

Hendrick Toyota Concord responded

We truly appreciate your trust in our team and are happy to hear that you feel welcomed and confrontable with all of our service advisors. We look forward to contusing to service you for many more years to come. Vernita, Customer Relations Manager

September 30, 2024

Shie was great and very patient. Went in on a rainy day and he showed me multiple cars until we found the one that me and the wife would both be very happy with. If you ever need a c More

by Jose rosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shie budsri
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Oct 05, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Jose. We are so happy to read such a great review about your sales experience with Shie Budsri at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 28, 2024

Excellent service and they treated me like family. Andrew is the go to and will definitely refer anyone interested his way. More

by smartin71471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Anthony Arellano, Nick East, Andrew Macias
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Sep 30, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 27, 2024

Andrés is very professional,kind person that I never met. May thanks Andrés for everything More

by Oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Report | Print
Sep 30, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Oscar. We are so happy to read such a great review about your sales experience with Andrés Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 27, 2024

Experienced an unexpected dead battery on a rainy day and had to go to the dealership without an appointment. However, Brandon worked me in quickly and got me back on the road with a new battery. More

by Dozerball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Report | Print
Sep 30, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 26, 2024

I love Hendrick Toyota , customer for many years. Good services for car maintenance. Chip Gonion is awesome! More

by loKey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
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Sep 28, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chip Gonion. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 25, 2024

Great pricing and great customer service. Great communication and we were in and out in no time. More

by lpeverhart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Burdekin, Anthony Arellano
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Sep 28, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Todd Burdekin and Anthony Arellano at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 19, 2024

AWESOME 60k service with the staff from Hendrick! They noticed an issue with the water pump and work to make sure the repairs were handled through the service contract - huge savings. Expected a mu More

by tneel25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice, Travis Enix
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Sep 21, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Travis Enix. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 18, 2024

My visit today was very productive and efficient the service representative provided professional and friendly service More

by ubenny.madho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincer Vasquez
Report | Print
Sep 21, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Vincer Vasquez. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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