Hendrick Toyota Concord

Great to work with. Did everything online/text. Showed up, signed papers, and drove off. They didnt try to upsell me when on site, with the exception of extended warr Did everything online/text. Showed up, signed papers, and drove off. They didnt try to upsell me when on site, with the exception of extended warranty which is expected, or change my mind in terms of what I wanted. I was in/out in less than an hour and would have been shorter if I remembered all my documentation. Second car we've bought from them and wont be the last. More

Reliable Service and customer focused. Will definitely come back for service needs after my warranty expires. Will definitely come back for service needs after my warranty expires. More

Always great service from Chris and Hendrick Toyota of Concord. I needed a battery as I was leaving for a trip in 2 days. Chris got me in the same day and in less than an hour I was out the door. Concord. I needed a battery as I was leaving for a trip in 2 days. Chris got me in the same day and in less than an hour I was out the door. More

Great experience buying a car there! Everyone was friendly and extremely helpful. Brian was great and never made me feel pressured to buy. He was very knowledgeable about each car we tri Everyone was friendly and extremely helpful. Brian was great and never made me feel pressured to buy. He was very knowledgeable about each car we tried. He went out if his way to make sure I knew how it operate all of the extras on the car I bought also. More

Very satisfied with the complete service from the first step right to the end. I just recently moved to NC and it is great to know there is a great dealer out ther step right to the end. I just recently moved to NC and it is great to know there is a great dealer out ther More

Dealt with this dealer many years and always have been happy. This time I was disappointed. Salesperson,Shelly is great. Can’t say the same for the guy who tried to close the deal. I was looking at two, o happy. This time I was disappointed. Salesperson,Shelly is great. Can’t say the same for the guy who tried to close the deal. I was looking at two, one on their lot and one next door. Of course they really wanted me to buy the one on their lot so stirred me away from the other one…..while I understand full well what was going on…it was not appreciated. The “closing guy” told me I would never get what I wanted for my truck selling it outright. I told him four times that I was not going to buy that day, that someone was coming to look at my truck that night and no decision would be made until the next day. He just wouldn’t quit. I don’t appreciate high pressure and certainly don’t like being lied to. I sold my truck that night and got exactly what this person told me I would never sell it for. I bought elsewhere. More

Hendrick Toyota of Concord is the only place I use to service my cars. Chip Gonion takes excellent care of me and my vehicles. I appreciate all he does for me. Thank you! service my cars. Chip Gonion takes excellent care of me and my vehicles. I appreciate all he does for me. Thank you! More

Nico our service guy was AWESOME! ! He was knowledgeable and kept us updated it throughout the process!! ! He was knowledgeable and kept us updated it throughout the process!! More

Outstanding service department! Chip Gonion has always gone above and beyond and provided excellent service, I highly recommend him! Chip Gonion has always gone above and beyond and provided excellent service, I highly recommend him! More

Great service every time we go! Very nice employees! Very clean facility! Kevin in sales always calls to make sure everything is good and went ok. Very nice employees! Very clean facility! Kevin in sales always calls to make sure everything is good and went ok. More