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Hendrick Toyota Concord

Concord, NC

4.7
1,167 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,167 reviews

May 26, 2024

Andrew Macias and Brandon were very helpful. As soon as I walked into the dealership I was greeted nicely. Andrew demonstrated excellent communication skills, salesman skills, listening skills, More

by Tyiesha Watkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias, Branden Payne
May 29, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Tyiesha Watkins. We are so happy to read such a great review about your sales experience with Andrew Macias and Brandon Tinsley at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 24, 2024

Have bought 13 vehicles from this dealership since 2003 and have always felt appreciated.. Kevin Harris helped us this time and did a great job. from start to finish.. More

by richjudyw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric was great...very pleasant and personable.....explained things fully., Kevin Harris
May 26, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 24, 2024

I appreciate Mr. Woody Woods. He always makes every effort to see to it that my service appointment is as easy as possible. His knowledge and experience puts me at ea More

by ruthgrammy613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
May 26, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Woody Woods. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 21, 2024

Chris Gazone is always amazing! Literally always! Even on his “bad days” he still gives amazing service. He is special and I’ve only seen him since I’ve been servicing my car there More

by jnkarpeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
May 22, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Chris Garzone at Hendrick Toyota Concord. We look forward to providing you the same 5 Star experience next time. Vernita, Customer Relations Manager

May 20, 2024

They made the experience of purchasing a new car enjoyable! And gave me a fair trade on my car. More

by wallst71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonatan Figueroa, Chris Garzone, TJ Parris
May 23, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jonatan Figueroa at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 15, 2024

Waited a little longer than I wanted before they gave me the diagnostic. Once i agreed to the repair it didnt take too long. I have had this car for 7 years and always bring it here for servicr because ev More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
May 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your visits at Hendrick Toyota Concord, Sara. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 15, 2024

My service advisor was Brandon. Brandon is always very helpful and courteous. I've been a customer of this dealership for over 20 years. Always a good experience. More

by jud0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
May 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 14, 2024

So far my purchasing and trade in experience, has been great. I found them to be a fair example of a new car dealership. More

by kifforr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
May 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

May 13, 2024

Super knowledgeable and helpful. Extremely good negotiations with making this purchase. Excellent, friendly sales personnel. More

by sinclair645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Williams, Nick East, Matthew Kaiser
May 15, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Gary Williams and the team at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

May 13, 2024

Took my car in for the 5,000 mile check. Brandon was my service advisor and was very helpful and nice. I was only there about 45 minutes. More

by lfwtea3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
May 15, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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