Hendrick Toyota Concord
Concord, NC
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The employees are like family. Very nice an pleasant to talk to. I would recommend this dealership to anyone. Very nice an pleasant to talk to. I would recommend this dealership to anyone. More
Just moved to Charlotte at the end of last year and am a first-time customer in the service department. I owned Toyota vehicles for a very long time and always get them serviced at the Toyota dealership. On first-time customer in the service department. I owned Toyota vehicles for a very long time and always get them serviced at the Toyota dealership. On 02/15/23, purchased a battery and had it installed. The service representative was very professional and courteous but, I requested to have the corrosion left from the old battery to be cleaned at the terminals and the battery's bracket. Unfortunately, much of the corrosion was still there after I received the vehicle back from service. While in the waiting area, noticed the furniture is in need of replacement, the chair's upholstery ripped and the tables are torn and stained. Also, disappointed they didn't grant a military discount for the purchase I made. Still, I have not decided yet if I will be back at this dealership. More
This is my 3rd vehicle purchase from this dealership. They are always kind, professional, and knowledgeable. They make you feel comfortable and important. They are honest and make you feel valued as a pe They are always kind, professional, and knowledgeable. They make you feel comfortable and important. They are honest and make you feel valued as a person. I continue to return to Hendrick's Toyota! More
Outstanding service down the line, from the ease in making an appointment to the courteous and professional staff. I was amazed that they were able to complete the major repair job my car required the making an appointment to the courteous and professional staff. I was amazed that they were able to complete the major repair job my car required the same day. Special shoutout to service advisor Jay. More
Friendly staff, excellent service. I like that they accept service coupons from other Toyota dealer. Definitely will come back here again. I like that they accept service coupons from other Toyota dealer. Definitely will come back here again. More
I was taken on of my scheduled maintenance appointment. Service Advisor Jonathan was courteous and professional. He notified me when my vehicle was ready. The facility was clean . Will definitely keep retu Service Advisor Jonathan was courteous and professional. He notified me when my vehicle was ready. The facility was clean . Will definitely keep returning when my vehicle needs service or maintenance. Very satisfied More