Hendrick Toyota Concord

Toyota Service Dept is hands down the best! Steven Spooner always goes above and beyond take make sure all of our vehicles are taken excellent care of. We use Concord Toyota Service department Steven Spooner always goes above and beyond take make sure all of our vehicles are taken excellent care of. We use Concord Toyota Service department exclusively for their great customer service and knowledgeable technicians. More

I had a service visit at Hendrick Toyota of Concord and it was excellent. Chris Haynes, my Service Advisor was magnificent. He was very courteous, personable, and knowledgeable of what I need. He provided it was excellent. Chris Haynes, my Service Advisor was magnificent. He was very courteous, personable, and knowledgeable of what I need. He provided excellent customer service and answered all questions related to my vehicle. I will definitely continue working with him in the future. More

Good selection of used vehicles. Helpful friendly staff, Devon really listened and did not pressure me. Helpful friendly staff, Devon really listened and did not pressure me. More

Friendly, Professional and Thorough! It was an easy experience and I trust that what they say needs done is correct. I highly recommend them for service. My advisor Matthew did a very go It was an easy experience and I trust that what they say needs done is correct. I highly recommend them for service. My advisor Matthew did a very good job. More

They always make it very easy and convenient. I dropped my car off before work it's always ready by the time I get back to it. I dropped my car off before work it's always ready by the time I get back to it. More

I was misinformed by my sales associate (Devon) that they can get me to 0% APR for 36 months special based on my credit. That promotion was available when I initially put a deposit to book a car and I was to can get me to 0% APR for 36 months special based on my credit. That promotion was available when I initially put a deposit to book a car and I was told that they can work around if promotion change during delivery time. That's exactly what happen when I went to take my delivery. Special was no longer available and I was told that there is nothing dealership can do. At that time I had basically 2 options, either cancel the purchase or agree to finance based on new promotion special which was not 0%. I ended up agreeing with new promotion since I didn't have time and energy start over again. More

Excellent service!! Always friendly..Thanks for all you do Toyota Service Department. Ya'll Rock!! do Toyota Service Department. Ya'll Rock!! More

I lease my vehicle and Working with Kevin was so enjoyable and easy. He made sure all the “bells &whistles” were turned on and transferred all my Bluetooth connections for me before I left the lot. enjoyable and easy. He made sure all the “bells &whistles” were turned on and transferred all my Bluetooth connections for me before I left the lot. He has followed up with me to make sure everything is working and I am comfortable with the new Rav. More

Just tried to buy a truck out of your state and the sales person was rude and quite frankly just plain lazy. He couldn't be bothered. It was a terrible experience. Hope all the other sales people are a lot b person was rude and quite frankly just plain lazy. He couldn't be bothered. It was a terrible experience. Hope all the other sales people are a lot better than the one I had dealings with. More

Words can not express the experience you will get buying a vehicle with Eric at Hendrick Toyota. My husband and I have bought 3 vehicles with him, and each time I’m reminded why we keep going back. His top a vehicle with Eric at Hendrick Toyota. My husband and I have bought 3 vehicles with him, and each time I’m reminded why we keep going back. His top priority is to make sure you’re getting what you want and you’re happy, and he goes above and beyond to make that happen. It’s more than just selling a car for Eric. I can promise you that the service you will receive at Hendrick Toyota of Concord will go above and beyond any other dealership. More