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Hendrick Toyota Concord

Concord, NC

4.8
971 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 971 reviews

April 11, 2022

Woody was my service adviser - polite, courteous, knowledgeable and kept me posted on the services being done and the time frame for completion of work on my vehicle. More

by KayTee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Apr 13, 2022 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Woody Woods. We hope to see you again. Vernita, Customer Relations Manager

April 07, 2022

Easy to schedule car service. Great customer service in a reasonable amount of time. Comfortable waiting room. No hassle to get in and out. More

by khunnicutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Apr 09, 2022 -

Hendrick Toyota Concord responded

Thanks so much for taking your time to write us such a great review for your service visit with Ryan Cawley. We appreciate your business. Vernita, Customer Relations Manager

April 04, 2022

Had an awesome buying experience with Trace Jackson and Matt Kaiser, even Travis Morton and Kelly in service were so pleasant and kind. The entire staff at Hendrick Toyota in Concord are More

by Gmm719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Morton, Matthew Kaiser, Trace Jackson
Apr 06, 2022 -

Hendrick Toyota Concord responded

It's experiences like yours that really keep us motivated! Thanks for your praise and kind comments about Trace Jackson, Matt Kaiser, and our team. We are glad that you had a great experience and appreciate your business. Thanks again for taking time to share your experience. Vernita, Customer Relations Manager

April 01, 2022

The absolute top notch #1 best service department in the entire world. Super hero service advisor Steven Spooner saved the day once again! More

by garrettdgibbs
Customer Service
Recommend Dealer
Yes
Employees Worked With
Travis Morton, Tim Hays, Rick McKenzie, Steven Spooner
Apr 05, 2022 -

Hendrick Toyota Concord responded

We are so happy to read such a great review about Hendrick Toyota Concord and Steven Spooner! We appreciate you and your business. Vernita, Customer Relations Manager

March 29, 2022

Excellent. All people showed that they care. Very cordial and friendly.Clean place to be. More

by ba6262
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Mar 30, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your visit here at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manage

March 29, 2022

Toyota Service Dept is hands down the best! Steven Spooner always goes above and beyond take make sure all of our vehicles are taken excellent care of. We use Concord Toyota Service department More

by Kleenqueenllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Spooner
Apr 01, 2022 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Steven Spooner. We do hope we can be of assistance in the future. Vernita, Customer Relations Manager

March 22, 2022

I had a service visit at Hendrick Toyota of Concord and it was excellent. Chris Haynes, my Service Advisor was magnificent. He was very courteous, personable, and knowledgeable of what I need. He provided More

by A. Newkirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Mar 24, 2022 -

Hendrick Toyota Concord responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your service visit with Chris Haynes. If you have further needs or questions, please reach out! Vernita, Customer Relations Manager

March 16, 2022

Good selection of used vehicles. Helpful friendly staff, Devon really listened and did not pressure me. More

by LISABROADVIEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Troung, Devon Ballard
Mar 18, 2022 -

Hendrick Toyota Concord responded

It's experiences like yours that really keep us motivated! Thanks for your praise and kind comments about Devon Ballard and our team. We are glad that you had a great experience and appreciate your business. Thanks again for taking time to share your experience. Vernita, Customer Relations Manager

March 08, 2022

Friendly, Professional and Thorough! It was an easy experience and I trust that what they say needs done is correct. I highly recommend them for service. My advisor Matthew did a very go More

by lsrowe7
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski
Mar 10, 2022 -

Hendrick Toyota Concord responded

Thank you for the review. It's great to see that you had a 5 Star service experience with Matt Baranoski at Hendrick Toyota Concord. We appreciate your recommendation. Vernita, Customer Relations Manager

March 05, 2022

They always make it very easy and convenient. I dropped my car off before work it's always ready by the time I get back to it. More

by jonesnah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Mar 07, 2022 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We are happy Woody Woods could meet your expectations! We appreciate the recommendation and hope to see you again. Vernita, Customer Relations Manager

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