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Hendrick Toyota Concord

Concord, NC

4.8
945 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 945 reviews

November 18, 2021

Pleasant people to assist with car of my car. Area waiting area and bathrooms clean More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes, Woody Woods
Nov 19, 2021 -

Hendrick Toyota Concord responded

Thanks for the review. We appreciate the feedback. We hope to see you again. Vernita, Customer Relations Manager

November 17, 2021

I had a unique situation where I had to do most of my communication via text messages. (DIRTCAR World of Outlaws World Finals at Charlotte). The receptionist understood the assignment and paired me with More

by Jtcarcare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh from Tire & Lube, Anthony Arellano, Jeffery Reeves, Eric Hall
Nov 18, 2021 -

Hendrick Toyota Concord responded

Thank you for your kind words and this wonderful review about your buying experience with Eric Hall! We certainly value Eric as an employee and are happy to hear you had a good experience with him. Vernita, Customer Relations Manager

November 14, 2021

I always get the help I need when I come to Hendrick Toyota. The service staff goes above and beyond to ensure I have a great experience each and every time! More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Nov 15, 2021 -

Hendrick Toyota Concord responded

Thank you, Stephanie! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Hendrick Toyota of Concord. We appreciate the opportunity and look forward to seeing you here again in the future. Vernita, Customer Relations Manager

November 12, 2021

Always excellent service from Woody Woods. He tells me straight up and offers alternatives when he can. Also prepares me for upcoming services that are due and anticipated costs. A great representative More

by chuckpeacock61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Nov 15, 2021 -

Hendrick Toyota Concord responded

Thank you for taking the time to review your service experience with Woody Woods at Hendrick Toyota Concord! We appreciate the opportunity and look forward to seeing you here again in the future. Vernita, Customer Relations Manager

November 11, 2021

Excellent service! Always friendly and over the top customer service! We will definitely continue to use the service department and buy our next vehicle here as well! More

by jaytowery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ramirez, Kaitlyn Larson, Chris Herndon, Aaron Troung
Nov 13, 2021 -

Hendrick Toyota Concord responded

We appreciate you taking the time to share your experience with us and if we can be of any assistance to you in the future, please do not hesitate to contact us. Vernita, Customer Relations Manager

November 11, 2021

Excellent service!!! Travels an hour to come here. Woody in the service department is awesome!!! Yes More

by laquitarlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Nov 13, 2021 -

Hendrick Toyota Concord responded

Thank you for taking the time to review Hendrick Toyota Concord! We appreciate the opportunity and look forward to seeing you here again in the future. Vernita, Customer Relations Manager

November 10, 2021

I’ve always had great service whenever we bring our cars in. Chip Gonion, the service consultant, was very friendly and was able to answer all of my concerns. More

by tommyandrews58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Nov 13, 2021 -

Hendrick Toyota Concord responded

Chip Gonion is a wonderful part of our Team here at Hendrick Toyota Concord and we are thrilled to hear of your excellent experience. We look forward to your next visit. Vernita, Customer Relations Manager

November 10, 2021

Eric was a pleasure to work with and first class all the way. I would recommend him and the dealership for your next car buying/selling needs. More

by jbone1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall
November 09, 2021

Chris Garzone was very nice and answered my questions and helped with all my requests. More

by Priscilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Nov 10, 2021 -

Hendrick Toyota Concord responded

We are so happy to hear how nice and helpful Chris Garzone was. Please do not hesitate to contact us with any further questions or concerns. We are always here to help! Vernita, Customer Relations Manager

November 09, 2021

Eric was amazing! He made the buying experience quick and easy. He went above and beyond to make sure I got everything I needed and made sure I was able to stay within my budget. I will always go to Eric to More

by christina.ardon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Nov 13, 2021 -

Hendrick Toyota Concord responded

Thank you, Christina We strive for 100% satisfaction, and it is great to see you had such a positive experience with Eric Hall and our team here at Hendrick Toyota of Concord. We appreciate your awesome review and look forward to working with you again. Vernita, Customer Relations Manager

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