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Hendrick Toyota Concord

Concord, NC

4.8
943 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 943 reviews

November 08, 2021

Service took a normal amount of time (~45 minutes) and an older lady kept on coming into the waiting room to ask if anyone wanted an update on their car and if anyone had any questions/concerns. Overall good More

by maxinek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gilliland
Nov 09, 2021 -

Hendrick Toyota Concord responded

Thank you so much for your awesome 5-star rating. We look forward to seeing you again here at Hendrick Toyota Concord. Vernita, Customer Relations Manager

November 08, 2021

Excellent service. Woody was very transparent about the needs and costs of service required. We currently have two vehicles that Hendrick Toyota service regularly. More

by sophie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Nov 09, 2021 -

Hendrick Toyota Concord responded

We are very happy to see that Woody Woods provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager

November 08, 2021

its to go place if any thing happens to car whether its related to regular service or collision, all in one place. highly recommended. More

by Achyut T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Spooner, Abadi Almasri
Nov 09, 2021 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord We hope to be of service to you again in the future. Vernita, Customer Relations Manager

November 08, 2021

Had an excellent service experience with Travis Enix when I brought my car in with the check engine light on. Travis fixed the slight emission related issue caused by a loose gas cap . Travis fixed the issu More

by Happy Rav4 Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Nov 09, 2021 -

Hendrick Toyota Concord responded

Thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Vernita, Customer Relations Manager

November 07, 2021

Great service. Pleasure to work with. Will buy my next car from Eric for sure More

by sondra8200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Nov 09, 2021 -

Hendrick Toyota Concord responded

Thank you for the great review for your buying experience with Eric Hall. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

November 04, 2021

Very transparent, kind and helpful, Thank you for your help in putting a request in for a new vehicle, More

by tim.park.mt.o@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Nov 06, 2021 -

Hendrick Toyota Concord responded

Tim, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Vernita, Customer Relations Manager

November 02, 2021

i was able to drop my car off before work and my advisor Chris Haynes took care of everything for me. I came and picked it up after work, it is so convenient. More

by jonesnah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Nov 03, 2021 -

Hendrick Toyota Concord responded

We are very happy to see that Chris Haynes provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager

November 01, 2021

Chris Haynes always does a terrific job with my family’s cars. Great advisor to provide honest car advice. More

by tyler24miller24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review. We look forward to your next service visit with Chris Haynes. Vernita, Customer Relations Manager

November 01, 2021

The people over here treat you like family. Very personable and genuinely want to help you. Also, very clean and pleasant to be at. More

by panzers14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Larson, Justin Dreyer
Nov 02, 2021 -

Hendrick Toyota Concord responded

We're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Vernita, Customer Relations Manager

November 01, 2021

Ryan did an amazing job helping me out the other day! Could not have been any easier! More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars, Ben. We look forward to your next service visit with Ryan Cawley. Vernita, Customer Relations Manager

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