Hendrick Toyota Concord

I traveled 2 hours on a Sunday to look at (and purchase) a pre-owned Tundra. Ethan was very responsive to my internet query and answered all of my questions ahead of time. Jessicah was ready for us when w a pre-owned Tundra. Ethan was very responsive to my internet query and answered all of my questions ahead of time. Jessicah was ready for us when we arrived the next day. The test drive and transaction were very efficient. Jessicah was both knowledgeable and very pleasant to work with. Nothing negative to say at all. It was a very good experience. More

Kyle was great. He had me in and out really fast. Very pleasant to speak to as well. He had me in and out really fast. Very pleasant to speak to as well. More

Great experience! Matt was extremely helpful. He did not try to sell us a car but listened to what we were looking for and worked to meet our need. Matt was extremely helpful. He did not try to sell us a car but listened to what we were looking for and worked to meet our need. More

Jay does an outstanding job of making sure my Highlander gets the service it requires. He cordial, informative, efficient. Great guy to work with! gets the service it requires. He cordial, informative, efficient. Great guy to work with! More

Great experience thanks to Kaitlyn leading the charge! She handled everything including the XM switch and technology updates. She handled everything including the XM switch and technology updates. More

Chris Haynes was amazing as my service advisor. I highly recommend him. Great job guys! I highly recommend him. Great job guys! More

Chris Haynes was excellent during nt appointment and have requested him him prior on both of my Toyotas and will continue to request him in the future as well!!! requested him him prior on both of my Toyotas and will continue to request him in the future as well!!! More

Hendrick Toyota has the best survive anywhere in the Charlotte area. It’s the reason I drive 27 miles to service my RAV4. Charlotte area. It’s the reason I drive 27 miles to service my RAV4. More

Friendly knowledgeable staff in sales and service. Ethan McCanna was my sales associate and Chris Haynes was my service rep. Both guys are great and I highly recommend them! Ethan McCanna was my sales associate and Chris Haynes was my service rep. Both guys are great and I highly recommend them! More

Got there late in the day. Was greeted as soon as I drove in. Kept me updated on the progress and was very pleasant when leaving. Was greeted as soon as I drove in. Kept me updated on the progress and was very pleasant when leaving. More