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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,145 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,145 reviews

November 21, 2022

Always feel well respected and not taken advantage of. I have 21 year old car and feel safer bringing it to technicians that know the car best. More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Chris Haynes
Report | Print
Nov 22, 2022 -

Stan responded

they keep a personal touch and make me feel as a VIP

November 17, 2022

Trouble with trunk latch, took 2 hours to fix after getting the parts, otherwise very good and polite. More

by rdecker913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Chad Bonds
Report | Print
Nov 20, 2022 -

Hendrick Toyota Concord responded

Thank you for the review. We hope to be of service again in the future. Vernita, Customer Relations Manager

November 11, 2022

Always a pleasure to deal with the Toyota Service Department at Hendrick Toyota Concord! Prompt and efficient. More

by jeanne.bolles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Tim Hays
Report | Print
Nov 14, 2022 -

Hendrick Toyota Concord responded

Hi Jeanne, Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Vernita, Customer Relations Manager

November 09, 2022

Excellent customer service and quality care. Brad Treece always makes me feel comfortable, welcome and confident in the sevices that are provided for my vehicle. More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Treece
Report | Print
Nov 11, 2022 -

Hendrick Toyota Concord responded

We're glad to hear you enjoyed your recent service visit with Brad Treece at Hendrick Toyota Concord. Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Vernita, Customer Relations Manager

November 07, 2022

It was great would definitely recommend these guys are top notch will take my toyotas nowhere else More

by shaneflake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Justin Dreyer
Report | Print
Nov 09, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Justin Dreyer. We hope to see you again. Vernita, Customer Relations Manager

November 02, 2022

Great shopping experience! ! Shout out to my salesman Devon Ballard for helping me get my new ride!! More

by velasquezgeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Ballard
Report | Print
Nov 03, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Devon Ballard here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

November 02, 2022

Woody is awesome. Great service form the service team. Will be back soon for all my service needs. More

by Creightonbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woods, Aaron Troung, TJ Parris
Report | Print
Nov 03, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Woody woods. We look forward to seeing you again. Vernita, Customer Relations Manager

November 02, 2022

Great customer service and work done in a timely and correct manor.I will use their services again. More

by Classyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Report | Print
Nov 03, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

October 20, 2022

I have to say this was the absolute most amazing car buying experience ever for me. Jessica was amazing in the attention, the care, and the willingness to make sure I was 100% taken care of and satisfie More

by jcarrasco2863
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica McClellan
Report | Print
Oct 23, 2022 -

Hendrick Toyota Concord responded

Juan, we're happy you found our staff to be so supportive here at Hendrick Toyota Concord & thank you for the 5 stars for your sales experience with Jessica McClellan. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Thank you so much again for your feedback! We hope you have a great day.

October 18, 2022

Jessicah Kean is fabulous. I have purchases a total of 7 vehicles from her. She understands that time is very valuable and always has everything ready the day I buy, so I can More

by Maddysmomnc07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessicah Kean
Report | Print
Oct 21, 2022 -

Hendrick Toyota Concord responded

Thank you for the awesome review for your sales experience with Jessicah Kean here at Hendrick Toyota Concord. We appreciate you and your continued business. Vernita, Customer Relations Manager

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