Back

Hendrick Toyota Concord

Concord, NC

4.8
1,315 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,315 reviews

October 25, 2023

Bad business would not recommend. Dawson Williams very unprofessional and inconsiderate of time! Beware here More

by dnaya0713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dawson Williams
Oct 27, 2023 -

Hendrick Toyota Concord responded

We apologize for your disappointing experience with us, but thank you for speaking with our Pre-Owned Sales Manager and giving us another opportunity to earn your business. We look forward to seeing you on Friday. Vernita, Customer Relations Manager

October 25, 2023

excellent service from Shelly Rivera, I got my car on the same day, I am very happy with the service. More

by Emeli Reyna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Oct 26, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Emeli. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 22, 2023

Great service and a great dealership. They are friendly and efficient. We love our vehicle! This was the third vehicle we purchased from this dealership. The cars are great and the dealer More

by angieladybug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris, TJ Parris
Oct 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Angela. We are so happy to read such a great review about your sales experience with Kevin Harris and TJ Parris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager.

October 21, 2023

Jay Moore was great to work with when we brought the RAV4 in for its first service on 10/21/2023! More

by craig.nieske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Oct 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit with Jay Moore at Hendrick Toyota Concord, Craig. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manage.

October 21, 2023

Excellent experience resolving a problem with the technology of a new car. Chris Gazone, in the service center, was professional, efficient, and most of all, kind. Will have the car serviced here fo More

by ritacoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Oct 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit with Chris Garzone at Hendrick Toyota Concord, Rita. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manage.

October 20, 2023

Jessica McClellan was excellent during the entire. Very professional and explained everything thoroughly. She always returned my calls and text. More

by Otis5797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Ballard, Jessica Chase
Oct 23, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jessie McClellan at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 16, 2023

My last experience made me feel like I was being pushed into buying tires when they weren’t needed. I was told that the rotate which I pay for could not be done without manager approval. If tired are neede More

by gcook511
Recommend Dealer
No
Employees Worked With
Brandon Chestnutt
Oct 21, 2023 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would like the opportunity to discuss your experience further. At your convenience please reach out me on my direct number, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

October 11, 2023

this place is always on top of there game great service great sales we always buy here and get service here More

by mel_dan1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Oct 13, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Woody Woods at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

October 09, 2023

I had a great experience buying my 2023 Toyota 4Runner! Andrew was great to deal with and very knowledgeable. He answered all of my questions and was very patient. See Andrew if you go the Hendricks Toyota More

by C17jsp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Andrew Macias
Oct 10, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback,. We are so happy to read such a great review about your sales experience with 1andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 07, 2023

I had the best sales person MATT! am satisfied with my purchase am not disappointed at all More

by okitoj98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt,Garaux, Matthew Pope
Oct 10, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Matt Garaux at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

...
49
...