Hendrick Toyota Concord

Routine maintenance is a breeze I like the ease and convenience of making my appointment online, and appreciate the email reminders. The service area opens at 7am which fits my sched I like the ease and convenience of making my appointment online, and appreciate the email reminders. The service area opens at 7am which fits my schedule. More

Service Visit I’ve had my Toyota Prius serviced here since 2009. I’m pleased with the service I receive and especially like working with Chip Gonion. I’ve had my Toyota Prius serviced here since 2009. I’m pleased with the service I receive and especially like working with Chip Gonion. More

Exceptional Dependable, reliable, creditable and economical and hospitable! Despite the crowd that early in the morning, they honored my 7:45am appointment and Dependable, reliable, creditable and economical and hospitable! Despite the crowd that early in the morning, they honored my 7:45am appointment and got me in and out in a reasonable time. More

Professional experience Enjoyed working with Claude and Darren. Both impressed us. Worked with Claude the most and he was a 10 especially compared to a couple others we encou Enjoyed working with Claude and Darren. Both impressed us. Worked with Claude the most and he was a 10 especially compared to a couple others we encountered at rival dealers More

Bad service I bought my 2016 Camry se from this Toyota location. I do my monthly maintenance here as well. Justin dreyer was my service advisor. I recently got m I bought my 2016 Camry se from this Toyota location. I do my monthly maintenance here as well. Justin dreyer was my service advisor. I recently got my oil change, tire rotation and engine filter replace. A day after, my car stunk and one of my lug nut came off when I drove. I’m a field service engineer and this isn’t safe for my job. I depended on this service center but was very disappointed at the end. I brought my car back and asked for Justin dreyers help but it seems like he wasn’t on my side. All my lugnuts were wrong and bigger and did not fit my oem tool in my trunk. Justin says they were worn when it never fit my tool socket. Justin told me I’ll have to either buy all new lug nuts or buy an extra lugnut for the one that flew off. This guy is seriously trying to get every penny he can from me. Luckily I spoke with the service manager and he was able to assist me with my concern. Overall, I find Justin as a horrible service advisor who only seeks for his own benefits instead of helping customers with their concern. Justin even had the nerve to tell me they found some spare lugnuts for my car when I was the one who spoke with his service manager who helped make sure my car was taken care of. In the end, I got the correct lugnuts but my car still smells. I’ll never take my car here for Maintenance anymore. More

Review rating I am very excited about the purchase of my new Toyota Camry! The sales staff and dealership are exceptional and I would highly recommend them to my f I am very excited about the purchase of my new Toyota Camry! The sales staff and dealership are exceptional and I would highly recommend them to my family and friends! My salesmen Marcos Velasquez was awesome! I look forward to working with him again in the future! Thanks so much for everything and I am very grateful! Sincerely, Anna Cavender More

The salesperson Noel McKenzie. Noel is such a people person! He has a great personality, and very efficient with the sales process. I would definitely recommend him to any of my fri Noel is such a people person! He has a great personality, and very efficient with the sales process. I would definitely recommend him to any of my friends buying a car. More

Wonderful Experience Noel McKenzie and Paul Shaw helped to make my new car buying experience as hassle free as possible. I was at Hendrick Toyota Concord looking for a ne Noel McKenzie and Paul Shaw helped to make my new car buying experience as hassle free as possible. I was at Hendrick Toyota Concord looking for a new car due to my vehicle being totaled in an unfortunate accident. Both employees helped make a very stressful time a wonderful new car buying experience with their great personalities. Noel McKenzie is a very knowledgeable salesman and was able to answer any questions I had concerning the car I purchased. Both Noel and Paul went above and beyond to help ensure I obtained the best deal possible. I would definitely recommend Noel and Paul to anyone looking to buy a car from Hendrick Toyota Concord. More

my beautiful purchase My sale men was very knowledgeable about my purchase and had the gift of gab was on point about my time and straight forward about negotiating my pric My sale men was very knowledgeable about my purchase and had the gift of gab was on point about my time and straight forward about negotiating my price very happy and very pleased with his service. I would come again and recommend my family and friends to him. Outstanding continue success More