Hendrick Toyota Concord

Extraordinary and superb salesperson Alanis Moran is a great salesperson who proficiently explained to me the options I had in buying a new car in a realistic approach. I have dealt with Alanis Moran is a great salesperson who proficiently explained to me the options I had in buying a new car in a realistic approach. I have dealt with many car salesmen and have heard lots of flowery eloquent enticing dissertations trying to persuade me about what I need and how much that will be - at least what what they thought... many of my various car buying experiences ending with “I hope it’s a long time before I need to buy another car due to the experience I endured of arguing, price haggling, getting laughed at, etc... However, this time my expletive with Alanis was far from that. I was just looking with intent to buy later and she straight up, honestly, and proficiently gave me options that would accommodate an immediate purchase. The met the deal I needed with the options I wanted as opposed to my other experiences of the salesperson’s idea of what I should get. The deal was really good and Alanis was an absolute joy to work with. I could go on and on but if more salespersons were like Alanis, the car buying world would be a much diffent and definitely better place. Probably the biggest thing I can say sets her apart is being up front as honest. She told me the truth not what she thought I wanted to hear or what would convince me to buy. I hope I will be able to find her for my next vehicle. More

Excellent Service!! Great service provided. Employee explained the issue and steps that was done to repair the issue. Would recommend others to visit this location for an Great service provided. Employee explained the issue and steps that was done to repair the issue. Would recommend others to visit this location for any service. More

Best Deal Ever! I went there to get my college student a better car. I left with a fabulous deal and my son in a safer car. Lacreshia Wilson, was just adorable. We I went there to get my college student a better car. I left with a fabulous deal and my son in a safer car. Lacreshia Wilson, was just adorable. We were almost the last to leave the dealership, but I couldn't tell that by Lacreshia's enthusiasm. She was so nice and I could tell she hadn't been there long ,but she was very humble and made sure to ask questions to make sure she was giving us accurate information. We had a fabulous experience! I have already recommended her to a coworker. Thank you Lacreshia! More

Awesome Experience in Buying Our New Car I have purchased many cars over the years and by far this was our best experience ever. Shelly Rivera was excellent. Courteous, professional and very I have purchased many cars over the years and by far this was our best experience ever. Shelly Rivera was excellent. Courteous, professional and very knowledgeable. Sales manager James Ramirez and the Finance specialist Chris were both extremely accommodating. Look forward to purchasing our next car at your dealership. More

Great dealership Noel helped us through every step of the buying process to help us get into our new car. He is friendly and got us the best deal! Noel helped us through every step of the buying process to help us get into our new car. He is friendly and got us the best deal! More

Regular scheduled service Every thing went well all taken care of, and the car washer was actually working today. See you when the next service time is due. Every thing went well all taken care of, and the car washer was actually working today. See you when the next service time is due. More

AC issue with my 2005 camry AC issue with my 2005 Toyota Camry. Excellent And friendly service. Would recommend this dealership to others. Justin is very friendly and easy to w AC issue with my 2005 Toyota Camry. Excellent And friendly service. Would recommend this dealership to others. Justin is very friendly and easy to work with. More

"Mark Higdon" We recently traded a vehicle and we worked with Mark Higdon. He was extremely helpful and sincere. The car we wanted was not at that location, but t We recently traded a vehicle and we worked with Mark Higdon. He was extremely helpful and sincere. The car we wanted was not at that location, but the whole team worked diligently to get the vehicle to that location. I would recommend Hendrick Toyota to everyone. More

New Highlander I came to Hendrick looking to trade in my car and buy a new Highlander. Dennis was a fantastic salesman... patient, informative and friendly... and Ch I came to Hendrick looking to trade in my car and buy a new Highlander. Dennis was a fantastic salesman... patient, informative and friendly... and Chris was a wonderful manager to facilitate the purchase. Would definitely recommend both! More

New Car!!! We came into the dealership on Saturday just to look. I had been driving my old car for 14 years so this was a big decision. After working with Noel We came into the dealership on Saturday just to look. I had been driving my old car for 14 years so this was a big decision. After working with Noel we decided to go ahead and buy. I got a 2018 Toyota Rav4 and am extremely happy. Noel answered all the questions we had and was very patient with me when setting up the Bluetooth and Navigation. I would recommend both the dealership which I feel gave us a great deal and Noel who was wonderful to work with. More