Hendrick Toyota Concord

Friendly and through service It's always great to work with Steven. He listens to your concerns and recommends the best service for your vehicle. The service department is fast, b It's always great to work with Steven. He listens to your concerns and recommends the best service for your vehicle. The service department is fast, but through, and their prices are reasonable. More

Shelley Rivera Amazing Sales It was a great experience working with sales representative Shelly Rivera. She work literally around the clock to help me find what not only I needed It was a great experience working with sales representative Shelly Rivera. She work literally around the clock to help me find what not only I needed but what I wanted. She is a go hard person and I truly recommend her to anyone that plans to go look for a vehicle, she is your girl. But not only her all the staff was friendly and made sure your visit was satisfying during your wait. And oh don't let me forget about Finace guy Mike Carpentier he was great amd very enthusiastic. I'll will go back when I decide to purchase again. More

Very Fair Dealership Walked over to the Toyota dealership after first visiting the Honda dealership next door. The atmosphere at Toyota was entirely different. The helpful Walked over to the Toyota dealership after first visiting the Honda dealership next door. The atmosphere at Toyota was entirely different. The helpful staff didn't seem like they were trying to force a car upon me, but instead listened to what I wanted and respected my time and my budget. In the end, I was able to get the right vehicle at a price I was comfortable paying. If looking for a new vehicle, I recommend visiting this dealership and speaking with its friendly, knowledgeable, and helpful staff. More

Greatt The service is great..everone was very friendly and professional. I would recommend .my friends and family to the dealership .I really enjoyed my expe The service is great..everone was very friendly and professional. I would recommend .my friends and family to the dealership .I really enjoyed my experience. More

Unfair costumer service We have now been back-and-forth to the dealer in Concord 4 x. The reason why we keep going back is because I’m one of the service issues that we had We have now been back-and-forth to the dealer in Concord 4 x. The reason why we keep going back is because I’m one of the service issues that we had on the warranty with our DVD in our vehicle they left the sunroof and moonroof open overnight and there was a huge storm surge that came through the town that night which completely damaged or the roof lighting in the van and it also damage the DVDs in our vehicle which they have not been able to replace or fix we have been back there four times afterwards and they’re still water stains on our roof top and grease stains all over the vehicle from supposedly cleaning it. At this moment we are now waiting because they are supposedly going to replace the lighting in the roof and they’re going to replace some trim edges from some switches that are up top on the roof because they damaged it with chemicals and we’re very very extremely disappointed with the service and the way they treated us after purchasing or third vehicle there More

Jeremy was great Service was fast, easy, and totally dependable. No one tried to sell me anything I did not need. Waiting area was clean and convenient, and time frame Service was fast, easy, and totally dependable. No one tried to sell me anything I did not need. Waiting area was clean and convenient, and time frame for service was excellent. More

Excellent service Excellent help from Mark Higdon. Great friendly service. He made my car buying process so much easier & smooth. I would recommend to ask for him if an Excellent help from Mark Higdon. Great friendly service. He made my car buying process so much easier & smooth. I would recommend to ask for him if anyone is looking to buy a car from this dealership. More

Wonderful The service staff is always professional and friendly. They keep you informed of the status of your vehicle. Highly recommend this dealership for all The service staff is always professional and friendly. They keep you informed of the status of your vehicle. Highly recommend this dealership for all your service needs. More

Not a professional job done Even after I specifically requested for checking a couple of things, the Service consuktant did follow up with the technician on those items, until I Even after I specifically requested for checking a couple of things, the Service consuktant did follow up with the technician on those items, until I reminded him during checkout. After I checked out and started on my way home, I found that the technician did not bolt the chassis guard in the front. I had to come back to get it fixed. All this after waiting for 2.5 hours. More

FANTASTIC EXPERIENCE! Our salesman was fantastic! Thought we were gonna be there all day and night, we weren't, Kevin Plant had everything in order and everything fell righ Our salesman was fantastic! Thought we were gonna be there all day and night, we weren't, Kevin Plant had everything in order and everything fell right into place. We will be back to get another vehicle! Will recommend Kevin and this dealership to everyone I know! More