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Hendrick Toyota Merriam

Merriam, KS

Overview
Reviews
Vehicles
4.6
1,304 Reviews
Call Dealership (855) 200-3807
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9505 West 67th St

Merriam, KS

66203

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Showing 1,304 reviews

October 03, 2026

Randall will find you the exact vehicle you are looking for in a very competitive market. Be sure to ask for him. More

by The Rucinator
Recommend Dealer
Yes
Employees Worked With
Randall
Print
October 02, 2026

The customer service at Hedrick Toyota is top notch. The ease of booking services and easy to understand on-site instructions make the process of maintaining your vehicle virtually hassle-free. Thei More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Nigh, Mercedes Patterson
Print
October 01, 2026

Go see Randall or Austin for a wonderful sales experience. They are the best of the best. More

by The Rucinator
Recommend Dealer
Yes
Employees Worked With
Randall
Print
September 29, 2026

Jack was helpful, understanding and not pushy! A overall positive experience and quick decision making. More

by JWard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack sales
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Oct 01, 2026 -

Hendrick Toyota Merriam responded

Hello Jward, we appreciate you taking the time to leave us this feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Desnee Pittmon - Guest Services Manager

September 27, 2026

Roberto Pierre was very professional and very kind, He help me and my wife to get a beautiful Grand Highlander and we love it. Thank you team More

by Mrhilyard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Pierre
Print
Sep 29, 2026 -

Hendrick Toyota Merriam responded

Mrhilyard, we are so happy to read such a great review about Hendrick Toyota Merriam! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Desnee Pittmon - Guest Services Manager

September 21, 2026

My experience at the dealership was very nice. Braya was the professional lady who assisted me with a great attitude and a big smile. That helps a lot when we as customers choose to wait in the lo More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braya Starkey
Print
Sep 24, 2026 -

Hendrick Toyota Merriam responded

Aida, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Desnee Pittmon - Guest Services Manager

September 20, 2026

Tried adding over 10k worth of dealer installed add-ons for car not even there yet. Insisted they have to add them, pure greed. Manager was offensive. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaleb Albarado, Nate Langseth
Print
Sep 22, 2026 -

Hendrick Toyota Merriam responded

Bobby, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to me at 913-384-7776 at your earliest convenience and we will do our best to resolve this with you. Desnee Pittmon - Guest Services Manager ; desnee.pittmon@hendrickauto.com

September 18, 2026

Nate is very friendly and very helpful. Great customer service! Thanks Nate. I highly recommend More

by joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Langseth
Print
Sep 21, 2026 -

Hendrick Toyota Merriam responded

Hi Joel, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Desnee Pittmon - Guest Services Manager

September 01, 2026

I bought my 2022 Honda Pilot from Toyota dealership in Merriam two years ago. Since that time I have used their service department for various maintenance needs that came up. I have always found their ana More

by lawrencekraft3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Onsen
Print
Sep 03, 2026 -

Hendrick Toyota Merriam responded

Hi Lawrencekraft3, thank you for taking the time to leave a review for us at Hendrick Toyota Merriam. We're happy we could meet your expectations! We look forward to your next visit! Take care! Desnee Pittmon - Guest Services Manager

September 01, 2026

Had an appointment for 3:00 for tire rotation. Took almost 2 hours to complete. Ended up getting rotation for free after complaining and listening to there excuses about staff not showing up that More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk who I worked with
Print
Sep 03, 2026 -

Hendrick Toyota Merriam responded

Hi JR, we appreciate your feedback and apologize for your experience. We would love the chance to continue earning your business. Feel free to reach out to me and I would be happy to help! Desnee Pittmon - Guest Services Manager ; desnee.pittmon@hendrickauto.com

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