Hendrick Toyota Merriam
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,216 reviews
We needed a car for our teenager and we found the perfect one! The whole staff was attentive to what we needed and went the extra mile to help us. Jimmy was the absolute best to work with! one! The whole staff was attentive to what we needed and went the extra mile to help us. Jimmy was the absolute best to work with! More
Do not, repeat, do not buy from this dealership. If you do not personallly orchestrate your experience, you will spend 3-4 hours on paperwork...and then they get it wrong. The title comes (finally If you do not personallly orchestrate your experience, you will spend 3-4 hours on paperwork...and then they get it wrong. The title comes (finally) and is incorrect. When calling to get it straightened out, no one is EVER available and after leaving a message, they NEVER call back. Her is how to do it.... Once a price is agreed upon, leave the dealership to return only when all the paperwork is ready to sign. Make it clear that if you are asked about any add on, you will get up and leave and not return. They will probably still get it wrong and there will be littel to do about getting it right with anyone other than the general manager. Do not waste time with anyone else. More
Ryan Smart helped me with my family, and now myself! My Prius was in an accident and was looking for more space, we found a fully loaded Lexus RX350 together at the right price :) 10/10 My Prius was in an accident and was looking for more space, we found a fully loaded Lexus RX350 together at the right price :) 10/10 More
If you want some cool calm and collected, Robert’s your guy! He knew every detail about the 4 runners and Tacomas. When it came to the financials, he was flexible, understanding, and patient. He got us exa guy! He knew every detail about the 4 runners and Tacomas. When it came to the financials, he was flexible, understanding, and patient. He got us exactly what we wanted. More
Robert Jacob's was a pleasure to work with. It was nice that he could feel my pain as a tall individual and focus on options that I would fit in and still work with me to get payments down wher It was nice that he could feel my pain as a tall individual and focus on options that I would fit in and still work with me to get payments down where I needed them to be. More








