Hendrick Toyota Merriam

We have been dealing with Hendrick Toyota since 2016 when we bought 2 used Venzas. All of the staff we've contacted have been friendly, courteous and helpful. we bought 2 used Venzas. All of the staff we've contacted have been friendly, courteous and helpful. More

Excellent communication from the service department. Everything was explained well and the whole team did a great job on my 2011 Tundra. Amy Mick did a great job of explaining all of the work that was Everything was explained well and the whole team did a great job on my 2011 Tundra. Amy Mick did a great job of explaining all of the work that was done! More

Great team that can be trusted. Personnel were thorough and knowledgeable. Workmanship is good and efficient. Waiting time was accurate for the estimated tim that can be trusted. Personnel were thorough and knowledgeable. Workmanship is good and efficient. Waiting time was accurate for the estimated time of completing the task. More

Speedy Early appointment, out early. Just my style. now is the time for all good men to come to the aid of their party. now is the time Early appointment, out early. Just my style. now is the time for all good men to come to the aid of their party. now is the time More

I needed to a new set of tires and to have my 2017 Tundra checked out and serviced. I decided to go back to Hendrick Toyota where I bought the truck as I also felt it needed an alignment. Checking out the Se checked out and serviced. I decided to go back to Hendrick Toyota where I bought the truck as I also felt it needed an alignment. Checking out the Service Staff on line, I chose to work with Kim Nigh and she was great! Very helpful, knowledgeable and responsive to my needs. I was even provided a loaner vehicle so I could leave the truck overnight at no charge. It was an expensive visit .... HOWEVER, I received substantial savings on the tires and my truck is now ready to hit the road again as we travel with our trailer quite a bit. I'll look forward to continuing my Tundra's care with Kim/Hendrick Service and hope that all future experiences go this well! More

Good review Maintenance service was performed Wednesday. On Thursday, I noticed the required maintenance light was still on. I drove back to the dealership whe Maintenance service was performed Wednesday. On Thursday, I noticed the required maintenance light was still on. I drove back to the dealership where a service rep was able to turn off the required maintenance light for me. I had left my ipad at the dealership on Wednesday. Jill Hart called me Wednesday night and Thursday morning to let me know she had found my ipad. So thankful for her assistance in returning it to me! More

I took my car in for routine oil change, tire rotation and interior/exterior detail. They did a very good job on the detailing and had the work finished sooner than anticipated. Jill, the service adviso and interior/exterior detail. They did a very good job on the detailing and had the work finished sooner than anticipated. Jill, the service advisor, was efficient and pleasant to talk with. More

I bought a car from them with cash and I still don’t have my title! Temp tags expire soon and no one from the dealership will call me back or give me any information! Do not buy a car there! My salesman w my title! Temp tags expire soon and no one from the dealership will call me back or give me any information! Do not buy a car there! My salesman was Giovani. He was going to get me the second key too and he never got back to me either. 😡😡😡 More

New car purchase Ben was very professional, helpful and responsive. I would love to work with him anytime. Great knowledge of products and overall resource. Helped u Ben was very professional, helpful and responsive. I would love to work with him anytime. Great knowledge of products and overall resource. Helped us get through the process expediently. More

Great service friendly staff and a great experience with the dealership. State of the art facility clean and modern. Comfortable waiting area professional and compe friendly staff and a great experience with the dealership. State of the art facility clean and modern. Comfortable waiting area professional and competent staff. More