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Hendrick Toyota Merriam

Merriam, KS

4.8
1,266 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,266 reviews

April 21, 2020

Job well done at a reasonable price. Jessie did a great job diagnosing a gunny sack full of problems. I always request Jessie with our two Hendricks Toyotas. More

by larry-blair
Recommend Dealer
Yes
Employees Worked With
Jesse Laster
May 01, 2020 -

Hendrick Toyota Merriam responded

Hello Larry Blair, After going over your review, I am pleased to hear that you had a pleasant experience here at the dealership with our Service team! We appreciate your business, and hope to see you soon! Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations Team

April 09, 2020

Service Dept. I have always been pleased w/service @ Hendrick Toyota. Mercedes (& Jesse) in service have always taken care of me. Not sure which technician servi More

by Linwillis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Laster, Mercedes Patterson
Apr 14, 2020 -

Hendrick Toyota Merriam responded

Linwillis7, we are so pleased you enjoyed your visit with Jesse and Mercedes. We know you can go anywhere and appreciate your choosing Hendrick Toyota Merriam. Have a great week. Sincerely, Christina Rose, Customer Relations Mgr

March 23, 2020

First time at Hendricks for My Car service 5 year tire rotation and the Rep was very informative and pleasant. He was at my car door before I could even open my door, He seamlessly processed th More

by ladydee1275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lott
Mar 26, 2020 -

Hendrick Toyota Merriam responded

Ladydee1275, we are so glad to hear our service team exceeded above and beyond your expectations. Thank you so much for sharing, i’ll be sure to share your review with the team. Gratefully, Christina Rose, Customer Relations Manager

March 20, 2020

Service on short notice I Came back from a trip and had an unexpected tire issue. Called for service and was scheduled right away. Everything completed to my satisfaction. More

by gp92851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Howell
Mar 26, 2020 -

Hendrick Toyota Merriam responded

Gp92851, we are glad we could help. Thank you for sharing your experience. We are very grateful for your review. Sincerely, Christina Rose, Customer Relations Manager

March 10, 2020

"Mercedes" Made Toyota Proud Before I could even open my door, Mercedes was there to greet me. She seamlessly processed the work to be done, provided me a cost and time estimate, More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Mar 12, 2020 -

Hendrick Toyota Merriam responded

Aj, thank you for your kind words and this wonderful recommendation. Till next visit, Christina Rose, Customer Relations Manager

March 07, 2020

Friendly and efficient staff Great communication and service from Randall. I appreciate the tutorial on the electronics and features. Entire staff worked together to make our bu More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Torres
March 03, 2020

We have been dealing with Hendrick Toyota since 2016 when we bought 2 used Venzas. All of the staff we've contacted have been friendly, courteous and helpful. More

by Phildreth
Recommend Dealer
Yes
Employees Worked With
Kim Nigh
Mar 12, 2020 -

Hendrick Toyota Merriam responded

Phildreth, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam. We look forward to many more years of taking care of you and your Venza’s. Thank you, Christina Rose, Customer Relations Manager

February 29, 2020

Great team that can be trusted. Personnel were thorough and knowledgeable. Workmanship is good and efficient. Waiting time was accurate for the estimated tim More

by dbranham2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Galiano
Mar 13, 2020 -

Hendrick Toyota Merriam responded

Dbranham2, we are so happy to read such a great and detailed review about Hendrick Toyota Merriam. We truly appreciate it. Sincerely, Christina Rose, Customer Relations Manager

Mar 13, 2020 -

Hendrick Toyota Merriam responded

Dbranham2, we are so happy to read such a great and detailed review about Hendrick Toyota Merriam. We truly appreciate it. Sincerely, Christina Rose, Customer Relations Manager

February 29, 2020

Excellent communication from the service department. Everything was explained well and the whole team did a great job on my 2011 Tundra. Amy Mick did a great job of explaining all of the work that was More

by Mlmerrell
Recommend Dealer
Yes
Employees Worked With
Amy Mick
Mar 12, 2020 -

Hendrick Toyota Merriam responded

Mlmerrell, it's experiences like yours that really keep us motivated. Thank you so much, Christina Rose Customer Relations Manager

February 27, 2020

I took my car in for routine oil change, tire rotation and interior/exterior detail. They did a very good job on the detailing and had the work finished sooner than anticipated. Jill, the service adviso More

by mjyake
Recommend Dealer
Yes
Employees Worked With
Jill Hart
Mar 12, 2020 -

Hendrick Toyota Merriam responded

Mjyake, we are so glad we could help. Thank you so much for your review. I can’t tell you enough how much they mean to our team. Take care, Christina Rose, Customer Relations Manager

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