Hendrick Toyota Merriam
Merriam, KS
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Pleased with the service...prompt...courteous...pleasant facilities with good internet to work while waiting...out in an hour. Living in Branson, but choosing to service the car during regular visits in th facilities with good internet to work while waiting...out in an hour. Living in Branson, but choosing to service the car during regular visits in the KC area. Bought another car at Hendrick Lexus shortly after buying this car. More
the second day after having bought the car I returned to the toyota dealership I was ill-advised by the seller who received me the first time his name Matthew Rashad. so before I bought the car He was very the toyota dealership I was ill-advised by the seller who received me the first time his name Matthew Rashad. so before I bought the car He was very nice smiling attentive to my requests but after having bought the car, he definitely changed he was heavy with me, at the beginning I asked him that I had forgotten my sunglasses in my old car which was Hyndai Elentra this same seller did not given the will to find my glasses but at the I find them and then I told him that I noticed something wrong in the back of my new Toyota RAV 4 car this seller did not give importance to my remark by telling me that the car wasn’t like that before I got it, the car I bought the day before it can't be me who caused this anomaly and the best he did he left me in the parking lot and he told me that he is going back to work like he don’t care about me and my questions I'm sorry but it’s not how we treat customer!!!!! More
My first impression of customer service at your dealership was spoiled when it took nearly 30 minutes to retrieve my Tacoma truck after I paid the invoice.and the service advisor paged the lot man dealership was spoiled when it took nearly 30 minutes to retrieve my Tacoma truck after I paid the invoice.and the service advisor paged the lot manager 3 times to bring it up. It was my first visit to your dealership: Angel was great in service scheduling: Chris Galiano was terrific in his service advisory role: All it took was one guy to screw it up! More
I had a great experience working with Ben Blake and the whole Hendrick Toyota team. They made the car buying process quick and easy. I can't recommend Ben and Hendrick enough! whole Hendrick Toyota team. They made the car buying process quick and easy. I can't recommend Ben and Hendrick enough! More
We have purchased cars from this dealer before, but as we were searching this time, we found Matthew Rashad (salesman) very helpful and knowledgable. We have been satisfied with this dealer through our past were searching this time, we found Matthew Rashad (salesman) very helpful and knowledgable. We have been satisfied with this dealer through our past experiences, but Matthew Rashad really brought the customer experience to the next level. He was easy to talk to. We told him we were early in the process and we did not feel pressured at all by him. He has kept in touch to see where we are at in the process, but when we are ready, we will definitely ask to work with him again! More
Highly recommend Ben Blake. Worked with him in the past and he is 100% professional and trust worthy. I didn't have to second guess or question anything. Would highly recommend Ben and would highly recomme and he is 100% professional and trust worthy. I didn't have to second guess or question anything. Would highly recommend Ben and would highly recommend buying from here More
I bought a Camry from Ben Blake and I absolutely love it! He was so helpful during the whole process unlike other places I had gone. I’d highly recommend working with Ben Blake if you go to Hendricks Toyota! He was so helpful during the whole process unlike other places I had gone. I’d highly recommend working with Ben Blake if you go to Hendricks Toyota!! Thao was the manager that helped me get a great deal! More
I highly recommend Hendrick Toyota Merriam, I worked with Ben Blake and his customer service is exceptional!! He went above and beyond with getting me into my dream car! If you are looking for a new or preow Ben Blake and his customer service is exceptional!! He went above and beyond with getting me into my dream car! If you are looking for a new or preowned vehicle, I'd highly suggest asking to work with Ben Blake!!!! See you next oil change!! More
I had a great buying experience with Ben Blake here at Hendrick. Ben was fun, professional, and trustworthy! I appreciate the extra effort he and his managers put into my deal, Ben drove 14 hours t Hendrick. Ben was fun, professional, and trustworthy! I appreciate the extra effort he and his managers put into my deal, Ben drove 14 hours to get me the truck of my dreams! If that’s not dedication I don’t know what is. More
I had an amazing experience buying a vehicle with Ben Blake and we was incredibly patient with me and got me the car that I loved and wanted! Highly recommend asking for him Blake and we was incredibly patient with me and got me the car that I loved and wanted! Highly recommend asking for him More







