Back

Hendrick Toyota Merriam

Merriam, KS

4.8
1,216 Reviews

9505 West 67th St

Merriam, KS

66203

Directions

By Type

Showing 1,216 reviews

November 04, 2025

Service seems to be efficient and knowledgeable. The sales team is always willing to discuss new cars while I wait for scheduled service, without pressuring me. More

by tomtomasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'vontae Brown, Alijah Nomann
Nov 09, 2025 -

Hendrick Toyota Merriam responded

Tomtomasi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam.

October 31, 2025

The most honest car dealer I have ever been to. The team I worked with made every step of buying the car smooth. They sold me a car of my dreams. Thank you More

by Kathryn_Ziegler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Copes, Jacob Sanchez, Nick Unselt
Nov 03, 2025 -

Hendrick Toyota Merriam responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2025

Your Service Department has always done a great job! Everything went smoothly and the advice and recommendation were sensible and reasoned. I will be back! More

by bboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Nov 04, 2025 -

Hendrick Toyota Merriam responded

Bboyd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam.

October 29, 2025

I have been bringing my Toyota here for a few years now, and I love everything about this Toyota dealership the Customer Service. The guy is working on my car. Everything is explained to me properly in a la More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lott
Nov 04, 2025 -

Hendrick Toyota Merriam responded

Christine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam.

October 28, 2025

Hendrick Toyota sales team (Tim M) came through again on a used vehicle. Would have been a 5 star rating but unfortunately our finance person was in such a hurry that we felt rushed, had to ask for explanat More

by rstew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mallams, Ashlee Topping
Oct 30, 2025 -

Hendrick Toyota Merriam responded

Hello Rstew, we appreciate you taking the time to leave us this feedback.

October 28, 2025

Sitting in the lobby my phone has been interrupted no short of 25 times asking for a review!!! Economically sophmoric. More

by seth.t.rupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
Oct 30, 2025 -

Hendrick Toyota Merriam responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 24, 2025

It is always very easy to take my car for service, and know that I am getting the best care for my Toyota. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Oct 28, 2025 -

Hendrick Toyota Merriam responded

Hello Donna, thank you; we appreciate your feedback!

October 17, 2025

Great service. I had an urgent need for service and they got me back up and running in two days. Pretty good for no appointment where they had to order parts. Qu More

by rtv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Nigh, Amanda Gorman, Mercedes Patterson
Oct 22, 2025 -

Hendrick Toyota Merriam responded

We can't wait to see you again, have a great day.

October 15, 2025

Great service advisor(Steven A. ) Quick and efficient! Provided video inspection Of my car! Superb effort. More

by mikejeffers01$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Arteberry
Oct 22, 2025 -

Hendrick Toyota Merriam responded

If you have any further questions, please don't hesitate to reach out!

October 14, 2025

Car serviced within time expected. Waiting room accommodating with coffee, water and restrooms readily available. More

by cbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name of male service staff
Oct 16, 2025 -

Hendrick Toyota Merriam responded

Hello Cbishop, thank you; we appreciate your feedback!