Hendrick Toyota Merriam

Jacob Castro was so polite and professional. He help us get the car we wanted that for our request. You should get him when you get here. Super excited for my new car. He help us get the car we wanted that for our request. You should get him when you get here. Super excited for my new car. More

Christine in the service department was fantastic. Very helpful and not pushy! Suggested what we needed and listened to our concerns Very helpful and not pushy! Suggested what we needed and listened to our concerns More

Friendly and efficient service as always. They no longer provide shuttle service, which used occasionally. They no longer provide shuttle service, which used occasionally. More

Arrived at 1240 for a 120 appointment and didn’t leave till 410 pm, almost 4 hrs for an oil change There was a safety recall an that had to be done but had to approach staff and fin out truck had been till 410 pm, almost 4 hrs for an oil change There was a safety recall an that had to be done but had to approach staff and fin out truck had been ready for 45 mins prior to going up to staff Then took an additional 30 mins to get truck to the front . Absolutely ridiculous and will not ever send anyone to this dealership More

Excellent and timely service as is usual I’m a long term customer and always go back for service for this reason customer and always go back for service for this reason More

In a day and age when shopping for a vehicle can seem like a daunting task, Brian Diaz and the rest of his team there are Hendrick Toyota in Merriam made it a breeze. Brian was attentive, knowledgeable a like a daunting task, Brian Diaz and the rest of his team there are Hendrick Toyota in Merriam made it a breeze. Brian was attentive, knowledgeable and went above and beyond what I would have even expected from an ideal dealership experience. Top tier all the way around. More

Jacob Castro was easy going great to work with. The team here at Hendrick Toyota are great to work with. The team here at Hendrick Toyota are great to work with. More

Mercedes Patterson provided exceptional customer service, both over the phone and in person. She is professional and a caring service advisor who genuinely cares about her customers. both over the phone and in person. She is professional and a caring service advisor who genuinely cares about her customers. More

My vehicle was here for a warranty repair job. It took some time so I was provided with a rental vehicle, which was helpful. Great communication and caring service from my service advisor, Christi It took some time so I was provided with a rental vehicle, which was helpful. Great communication and caring service from my service advisor, Christine. She explained everything and patient with all my questions. Will be back for scheduled maintenance! More

Unfortunately, I have not kept up with going to Hendrick's as I have visited services nearer my home for typical oil changes. I came here primarily to have my brakes inspected. I trust you guys. Hendrick's as I have visited services nearer my home for typical oil changes. I came here primarily to have my brakes inspected. I trust you guys. Thanks, enjoyed the video during the service! More